Sales Manager

KARIM ARIF **** MALLARD SHORE DRIVE, LAUREL, MD **724 PH 240-***-**** *********@*****.***

Career Profile: Leader with extensive Management experience, and comprehension in telecom, hospitality and education background in regulatory compliance, technical troubleshooting, performance metrics, goal-setting and sales development.. Analytical and organized with the proven ability to identify business needs, make recommendation using a consultative approach and implement effective solutions.. Career Minded individual seeking employment. in a sales position

PROFESSIONAL EXPERIENCE

Walden University April 2010- Present Senior Enrollment Advisor Baltimore,Md

Assess potential applicants in order to determine if they are qualified for educational programs

Receive and follow-up on potential students via phone, email, fax, and direct mail student inquiries relating

Qualify and advise students for various academic programs.

Assist prospects with the enrollment process in the 3 phase process.

Prepare and maintain sales progress, conversion and related reports on a weekly basis.

Build rapport and provide guidance for students interested in obtaining doctorate, Master’s and bachelor’s degrees.

Consult with the Academic Offices to ensure an excellent student experience.

Verizon Wireless October2007-Dec09 Sales Account Manager Lanham,Md

Promoted to manage large account base to attract new business accounts while managing existing relationships to promote Verizon’s products/services which contributed to a revenue increase of 4% year over year.

* Account Portfolio Management: Grew 1100 accounts while maintaining about 1500 accounts.

Monitored daily sales and contract negotiations to ensure goals are being met in accordance.

Exceeded budgeted sales goals every month by 115% during an economic downturn

Reviewed financials, contracts and sales records to ensure proper compliance.

Handled all escalated customer issues, evaluated client satisfaction results by creating strategies to maintain business relationships and finding effective ways to lower down churn.

Managed a staff of 10 reps and assisted in the hiring process of new team members, as well as training employees to ensure higher productivity, promotion decisions, coaching and disciplinary actions, when needed.

Personal Communication Center March2006-September2007 Sales Account Manger Columbia,Md

Managed Northeast territory and oversaw 120+ accounts and aggressively pursue new business.

Recognized for developing new territory plan and strategy to focus on wireless community in banking, small businesses ,legal and insurance markets

Expanded customer base by 5% while maintaining existing accounts by following through the sales cycle.

Responsible for the recruitment of 10 sales executives as well as their training/coaching in the field.

Created a sales action plan that led the team members generate business that exceeded 15% more in revenue compared to previous years.

EDUCATION

University of Phoenix Bachelor of Science (Major: Business Management, Minor: Information Technology) 2005-2007

University of Phoenix Associate Degree in Business Management 2003-2005

Walden University Post Graduate Information Systems Certificate & Project Management Certificate 2011-2012

COLLEGE WORK EXPERIENCE

Sales Manager June 2004 – Jan 2006 Clarion Hotel Bethesda,MD

Worked full time while in college full time with GPA of 3.0.

Responsible for booking groups into a 164-room hotel. This includes researching and planning a strategic sales approach to meet expectations.

2005: Booked $613,000.00 in room revenue exceeding budget by 20%. 2006: Booked $264,000.00 in room revenue exceeding budget by 8%

ales/Account Manager February 2001-May 2004

T-Mobile Alexandria, VA

Worked full time while in college full time with GPA of 3.0.

Started as a sales representative and was promoted a year later for overachieving quota and showing ethical and leadership qualities.

Exceeded Sales Budget goals by 15% or more each month

AWARDS

• Over Achieve Quota, Verizon Wireless, 2008

• Shadow of a Leader Award, Verizon Wireless, 2008

• Winner Circle, Personal Communications,2006

• Sales achievement award, Clarion Hotel, 2005

• Director Sales Award northeast region, T-Mobile, 2003

LANGUAGES

• English ,French and Arabic (fluent- speaking and writing)

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