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Customer Service Developer

Location:
United States
Posted:
September 17, 2012

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Resume:

DEEPA VAKITI

Plot No: ***, Budha Nagar Tel: 91-900*******

Hyderabad, India 500039 Email: *******@*****.*** _________________________________________________________________________________________________

CAREER OBJECTIVE

To be part of an organization which uses my skills and expertise in the field of design and developments of growth and change while giving me opportunities to learn and enrich my competencies.

PROFESSIONAL SUMMARY

• Post Graduate with Experience of 5+ years in the field of Software Development.

• Experience in design and implementation of C++, Visual C++, and MFC languages.

• Design experience using UML and Rational Rose.

• Have strong experience in Object-Oriented Analysis (OOA) and Design (OOD).

• Strong analytical, problem solving skills and good communication skills.

VISA DETAILS:

• I have 3 years validity of H1 approved petition (October 2012- September 2015).Currently I am in India, Looking for H1b transfer.

TECHNICAL SKILLS

Operating Systems : Windows, Linux, VMware Player.

Languages : C++, VC++, MFC.

API/Libraries : COM, Win32 APIs, STL

IDE’S : Visual Studio 6.0, Visual Studio 2005

Configuration tools : Clear case, Wincvs, GIT and Star Team.

EDUCATION

M.TECH in Embedded Systems, Aurora Technological and research Institute, India, June’07

B.TECH in Computer Science and Engineering, Vathsalya Institute of Technology, India, June’05

WORK EXPERIENCE

WIPRO Technologies, Hyderabad, India (from Nov’07 to Present)

Presently working as a Technical Lead on various client projects that WIPRO under takes. I have excelled in working off-shore, and co-coordinating on-site teams. My experiences at WIPRO on multinational clients give me broader and deeper understanding of software development in a diverse work environments, experiences that make me a perfect fit for today’s work culture. Below are the client projects that I worked on while at WIPRO.

KONAMI, Los Vegas, NV, US (From May’10 to Present)

Technical Lead

Konami is a game software development company for casino’s slot machines. I worked as a software developer to implement the game algorithms, fix bugs, and port to different plat forms.

Responsibilities:

• Responsible for designing the algorithms, patterns

• Responsible for writing detailed design document.

• Responsible for supporting the software.

Technologies Used: Visual C++, C++, Oracle 10g, VSS.

EMC, USA (April 08 – April 10)

Senior Software Developer

Worked as a senior developer on two products: EMCRemote, and ConnectEMC, both serve Customer Service and Engineering divisions. The application’s operations include remote control, data transfers for the Customer Representatives.

Responsibilities:

• Responsible for analyzing the business requirements and creating the documents.

• Responsible for design and development.

• Responsible for all schema design for every request and responses for this module interaction.

• Responsible for setting up the environment and deployment on production boxes.

• Responsible for QA environment issues.

Technologies Used: Visual C++, C++,Oracle 10g, Windows.

NOKIA – UK (Nov’07 - March 08)

Software Developer

Worked on a product, transmission loader, called TDM Transport Enhancement. Transmission Loader is used to perform network software updates of Nokia Q1 managed transmission elements. TL takes data from GCS network element database, which contains information about Nokia network elements. First TL imports the network element list from GCS database, scans the entire network elements and shows all the node information under that NE and TL can also used for updating and activating the new software’s for a node. Soap protocol is used for communication in XML message Format. My job was to Implement code to support XC2.2 node, Major user interface changes to improve usability and to restrict the workflow and implemented some new tasks based on client requirements.

Responsibilities:

• Responsible for application design and development

• Responsible for writing detailed design document.

• Responsible for some of the bug fixes in already existing old code.

Technologies Used: Visual C++, C++.

Above Mentioned Details are true to my knowledge

Place :

Date : Deepa Vakiti.



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