Sr. System Administrator; SMS Administrator

ANASTASIA DEROSIER

SENIOR SYSTEMS ADMINISTRATOR

EXPERTISE IN SOFTWARE AND SERVER SUPPORT IN FAST-PACED, HIGH-TECH ENVIRONMENTS

Talented Senior Systems Administrator who provides 20 years added value organizing, maintaining, developing, and implementing information systems and software. Keen ability to see the “big picture” while staying abreast of business details and critical deadlines. Recognized for consistent success in developing systems, processes, and procedures to streamline corporate operations, increase revenues, and enhance profit performance.

Professional Experience

Camp Dresser and McKee (CDM) 1/95 to 1/2009

Sr. System Manager

As a Senior System Manager, helped build and maintain the IT infrastructure of a global environmental engineering firm. A hard working and hands-on team member, led projects that expanded technology to support the growing business.

Primary support for System Management Server (SMS 1.2 to 2003SP3)

• Created, tested and deployed packages for Microsoft, in-house software and third-party to 4900 client systems significantly reducing travel and hand-on visits from Desktop Support staff

• Significantly increased levels of IT Security preparedness through the rapid deployment of all security software updates to the 4900 client systems with no impact to end user productivity. This action maintained the company 100% virus free over a period of 9 years.

• Researched industry solutions for an integrated self-service request, approval and deployment software distribution infrastructure; implemented 1E Shopping application to integrate with the existing SMS tool to streamline software requisition from paper to electronic. The integration of this application into the SMS environment significantly reduced user downtime and reduced demands on the corporate Helpdesk.

Windows 2000/2003 Servers

• Preparation and installation of new servers for 60 offices nationwide to increase productivity and reliability of data storage. Managed and delegated staff for 75 server installations.

• Applied appropriate software upgrades, service packs, security updates and hotfixes to Windows 2000/2003 servers to maintain industry compliance

• Enforced server share policies, quota management and permissions to maintain integrity and availability of data

• Maintained user accounts and Active Directory (AD) schema

• Managed backup and restore of data using VERITAS Backup Exec

• Handled Tier 2 level of support 24 x 7 for remote office support and local helpdesk

Digital Equipment Corporation 12/87 to 6/94

Software/Informational Specialist for in-house field service

Supported Digital’s tradeshow marketing groups, advising on hardware and software needs to best demo products and services. Implemented and supported configurations on-site at tradeshows.

• Installation, configuration, and management of software for over 200 major events including DECWorld, DECUS and COMDEX

Anastasia (Ana) Derosier page 2 of 2

• Supervised Contract negotiations with vendor contractors to ensure timely installation of booth and display for tradeshows

• Supported software field service calls to assist users on software issues and resolution

• Managed system security compliance for 500 servers

Education

Fitchburg State College

Fitchburg, MA

B.S. Human Services

Technology

Software: VERITAS BackupExec, MS System Management Server (SMS), 1E Shopping, DiskKeeper, Undelete, VERITAS StorageCentral, SQL, MS Office, DHCP, Robocopy, DNS, WINS, MS FSRM, VBScript, MS Office 2007, MS Excel, MS Powerpoint

Hardware: HP-ML 370 G5, DL 360 (G1-G5), DL 380 (G1-G5), DL 580s (G1-G5), BL 460 Proliant (3000, 5000, 7000, and 8000), Tape Library (LT03 and LT04; msl2024)

OS: Windows Server 2000 / 2003, VMS, Windows XP

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