Yvonne Jackson
Apt. ***
Houston, TX. 77082
**********@*****.***
Work Experience: Houston Passport Agency 02/2000- 08-2007
Houston, Texas
Job History: Contact Rep
Duties included working in mail room opening mail, distributing mail to different destinations, opening lockbox, scanning images into system, image review, data entry of will calls and visa services. Selected as team leader for contract employees. Assisted in helping contract supervisor. Printed passport books. Mailed passports to applicants. Promoted to contact rep where duties included typing letters to applicants, data entry of applications, forward documents to other agencies, abandon applications, pull and update text for rewrites and undeliverable, distribute will calls, answer phones, work info booth.
1979 - 1999
Dr. Ronald Amedee
New Orleans, La.
Duties included filing, answering phones, sending out memos, entering information into computer.
Education:
L.B.Landry High School
New Orleans, La.
08/1967 - 05/1972
Delgado Community College
05-1973 - 12/1974
Computer Learning Center
Houston Texas
Certification - 5/1999
Certified in Desktop Systems, Excel, Word, Access, and Network Systems