Sr. Human Resources Director

JACQUELYN SKINNER, SPHR, GPHR

Accomplished HR Business Partner with strong business acumen.

Talent Management

Compensation

Employee Relations

Strategy Development

Performance Management

Policy Development

Leadership Development

International Management

Benefit Management

Human Resources professional with extensive human resource experience. Knowledge and passion for working with diverse business environments. Successfully led all HR initiatives, programs, processes, and services as a strategic Business Partner. Ability to multitask in a fast paced environment, while maintaining an emphasis on quality. Produced measurable results in endeavors, while earning the respect of employees and management.

PROFESSIONAL EXPERIENCE

Octapharma Plasma, Inc., Clarkston, GA – Biotechnology Company 5/2006 – present

Sr. Human Resources Director, Reports to COO

Consult with operations management to fulfill staffing, training, employee development, and performance objectives in the support of a motivated, productive workforce. Coach line managers on HR-related issues, including performance evaluations, diversity issues, and problem resolution. Develop, implement, and maintain company policies regarding employment regulations, OSHA compliance, FLSA procedures, HIPAA requirements, and applicant tracking systems.

Key Achievements:

• Provides strategic direction and planning as well as day to day delivery of human resources support to over 400 employees in 13 locations

• Initiated audit of company HR policies and procedures to identify areas of deficiency and plan and implement solutions to minimize legal exposure

• Lead and executed multiple reduction in force actions

• Developed and facilitated diversity and sexual harassment training for employees

• Proactively addressed potential legal hazards, resulting in “no findings” on EEO claims and zero OSHA claims

• Project lead for implementation of ADP HR/B

• Implemented an Applicant Tracking System

• Represented the company in a successful US Department of Labor 401K audit

• Reduced benefit cost by over $100,000 annual in 2007

• Manages five Human Resources professionals and two administrative employees

Unisia of Georgia Corp, Monroe, GA – Japanese automotive manufacturer 1/2004 – 5/2006

Manager, Human Resources and Administration, Reports to President

Ensured company compliance with HR-related policies and regulations. Advised senior management on documentation processes, including performance evaluations. Mentored line supervisors to provide adequate direction to employees regarding performance and disciplinary issues. Implemented employee screening and selection protocols, including background checks in compliance with Fair Credit Reporting Act (FCRA) requirements.

Key Achievements:

• Managed the Human Resources activities for a 100+ employee manufacturing plant. Supervised 3 employees

• Collaborated with parent company to develop a selection and training program for expatriates

• Developed a Performance Management and Compensation Program. Traveled to Japan to present program to Head of HR. Received approval to implement

• Implemented a HRIS and new Payroll System

• Negotiated and selected employee benefits including medical, dental, vision, STD, LTD, Life, Voluntary Life

• Managed the 401K program. Increased participation by 20% through education

• Managed the Worker’s Compensation Program. Implemented programs to reduce the number of injuries Injuries reduced from 13 OSHA recordables 1st half 2004 to 2 OSHA recordables 2nd half

• Developed job descriptions on all positions within company

• Developed recruitment process which included core competencies and behavioral interviews

• Ensured compliance with HIPPA, COBRA and FLSA changes. Corrected the classification on several positions

• Developed company handbook

• Received “Stellar Award” for Development

TeamWise Consultants, Atlanta, GA 11/2000 – 12/2003

Human Resources Consultant

Consultant for Management and Training Corporation. Audited the Human Resources Department to ensure compliance with the Department of Labor Standards for Job Corp Centers. Audited I-9 records, personnel and training files. Drafted Affirmative Action Plan. Implemented training software to track training of employees. Developed a training program. Created reports on employee turnover and HR presentations. Analyzed systems within the HR department for streamlined and accurate data recording and retention to assist in creating reporting for management within their areas of responsibility.

Galileo International, Atlanta, GA, Customer Support Center 3/2000 – 10/2000

Human Resources Manager, Reported to Director, Human Resources – Rosemont, IL

Managed the Human Resources activities for a 220-employee call center. Developed a new employee orientation program.Re-evaluated jobs within the call center setting a career path for employees. Conducted a salary survey and increased the starting salary for Technical Support Representative. Developed a Supervisor Trainee’s Program. Handled employee relation issues. Provided disciplinary and termination recommendations. Developed and revised policies and procedures. Managed the Worker’s Compensation Program. Benefit Administration and developed employee retention programs.

Quest Diagnostics Inc., Tucker, GA, Clinical Laboratory 7/1998 – 3/2000

Human Resources Manager, Reported to Regional Director of Human Resources – Dallas TX

Managed the Human Resources activities for six locations. Representative for the Southeast region with the integration of Quest Diagnostics and SmithKline Laboratory employees. Headed the benefits committee and trained Human Resources staff during the integration of companies. Trained Human Resources staff on Quest Diagnostics policies and procedures. Planned and managed two reduction in force efforts. Activities included change management, workforce planning, communications, outplacement, redeployment and severance administration. Recruited for exempt and non-exempt positions. Headcount planning. Reduced voluntary turnover by 10% in 1999 by developing employee incentive programs. Managed worker’s compensation program and cost. Reduced OSHA recordables by 15% in 1999. Investigated and answered EEOC charges. Presented data effectively resulting in a “no cause” ruling by the EEOC in all charges filed. Provided disciplinary and termination recommendations to managers which significantly reduced the company’s charges to the unemployment tax account. Represented the company at all appeal hearings. Delivered the compensation program and educated employees on salary grades, job classifications and basic compensation issues. Administered all health and welfare benefits including FMLA, STD and LTD. Trained supervisors and managers on employment law, the employment process, interviewing, giving constructive feedback, safety and compliance. (DDI) Maintained data integrity in PeopleSoft and created ad-hoc reports.

Management and Training Corporation/Atlanta Job Corp Center, Atlanta, GA 11/1996 – 6/1998

Human Resources Consultant

Human Resources Representative for over 100 employees. Coordinated recruitment, benefits, training, safety, employee relations activities.

EDUCATION AND ACTIVITIES

Master of Science in Management, National-Louis University, Tampa, Florida. December 1994

Bachelor of Science in Business, Uni`versity of Nevada Las Vegas, Las Vegas, Nevada, August 1989

Member of the National Society of Human Resources Management (SHRM). Served on Society of Human Resources Management committee to review and revise Global Professional Human Resources Exam

CERTIFICATIONS

DDI Administrator Certification (Target Selection), October 2008

Global Professional of Human Resources Certification (GPHR), December, 2005

COBRA Certification, HR Training Center, October 2005

Sr. Professional of Human Resources Certification (SPHR), May 2000

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