Customer Service Sales Representative

Location:

Salary:

30,000

Posted:

July 05, 2011

Alpha Jalloh

*****.*****.******@*****.***

PROFILE

. Strong writing and interpersonal skills

. Strong organizational and multitasking abilities

. Excellent customer service skills

. Familiar with MS-DOS and Microsoft Windows

. Proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook, and internet research

. Knowledge of PC setup and installation, as well as various peripherals, data entry, and file updating.

. Experienced in surveillance camera and various equipment installation

. Very punctual with a keen eye for detail

. Self motivated and a team player

EMPLOYMENT

English Tutor, Chantilly, VA 2010-Present

. Create daily lesson plans focused on writing different types of essays

. Vocabulary lesson geared towards the understanding of the definitions and uses

. Keeping and maintaining a blog

Cox Communication, Chantilly, VA 2005-2009

Field Service Representative

. Installing and maintain internet connection; installing and maintain wireless secured networks;

. Installing and maintain video services

. Assist customer with any trouble shooting problems and questions

Circuit City, Vienna, VA 2005-2006

Computer Sales Representative

. Trained staff and customers in computer-system setup and operations.

. Gained excellent experience in system operations and various types of hardware and software.

Town Place Marriott, Sterling, VA 2005-2005

Night Auditor

. Directed and maintained Hotel during the night shift

. Assisted in training and supervising staff in all operations.

EDUCATION

ITT Tech, Springfield, VA 2004-2005

Major: Network Administrator

. Studied different network agricultures

. Studied different Operating Systems