Customer Service High School

Marcelline M. Hypolite

*** ****** *** *** ** Brooklyn NY 11233

718-***-**** (H) 347-***-**** (C) E-Mail ******************@*****.***

Objective Seeking a challenging position where I can utilize my skills and knowledge in Aviation.

Experience Flight Attendant

09/08- 03/09 Colgan Air Inc Newark Liberty International Airport

Provides leadership, direction and assistance during an emergency,

Including aircraft evacuation, administering first aid. Demonstrate the

Use of emergency equipment as required and have the ability to lift

Cabin equipment. Provide exemplary in-flight Customer Service.

Flight Attendant

11/06-07/07 Primaries Airlines JFK International Airport

Provide safety, security, and service for all passengers traveling on a aircraft.

Knowledge of all aircraft cabin operations, and the ability to provide passengers

Briefing on necessary emergency procedures. Provides leadership during

Emergencies including evacuation, unusual circumstances and passenger

Or crew medical emergencies.

Crew Travel Coordinator

11/05- 11/06 North American Airlines JFK International Airport

Responsible for building and completing pairing assignment for flight crew.

Booked commercial flights, hotel reservation, and ground transportation.

Customer Service Crew Member

01/02- 08/05] Jet blue Airways JFK International Airport

Responsible for all ground service above the wing activities.

Checking in and boarding customers. Booking reservations, and making

Announcements. Handling baggage, and operate Jet bridge at the gate.

Passenger Service/ Lead Agent/ Supervisor

09/99-12/01 Triangle Aviation Service (BWIA Airways) JFK International Airport

Oversaw the operation on a daily basis. Handled, advised, and assisted all

Passenger service agents. All ground customer requirements and service monitoring.

Opened and closed flights on time. Boarded flights and manifested tickets at the gate.

Education Camden County Voc HS Camden NJ

09/80- 06/82

High School Diploma

Fashion Inst of Technology New York, NY

09/84 09/88

Credits attain

International Travel Career New York, NY

03/97-06/97 Travel Agent

Interests Knowledge of Microsoft word, Sabre, System One, Minisoft, Flight Speed, and Crew trac.

Cpr/First Aid, and AED. Experiences with Airbus320, MD83, L10, 737,747,757,

And Q400 Aircrafts.

References References are available on request.

Contact this candidate