Lynn M. Gillespie
****.*********@*******.***
PROFILE
Highly skilled professional recognized for ability to manage multiple priorities in an environment of continuous improvement and change.
EXPERIENCE
• Electronic Data Systems, Inc., Hingham, MA July 2003 – Dec. 2006
Administrative Assistant, NHIC Security & Facilities
Responsible for invoice and related processing for procurements (i.e. Accounts Payable) for all products and services. Responsible for processing of all infrastructure related vendor invoices, purchase orders and requisitions via the Corporate Administrative System (CAS). Responsible for the accounts payable function for all purchasing of infrastructure needed in the support of NHIC operations. Assisted with financial outlooks, budget projections, asset tracking. Also responsible for all administrative support functions for the Security & Facilities Manager.
• Electronic Data Systems, Inc., Hingham, MA Aug. 1997 – July 2003
Administrative Assistant, NHIC Medicare Operations
Responsible for providing analytical and specialized administrative support functions for the Chief Operating Officer (COO) of National Heritage Insurance Company (NHIC) who has responsibility for over eight hundred employees in six states and nine locations. Support includes interacting with outside departments to resolve problems of a confidential nature such as compensation, benefits, and financial reporting; completing special projects by using Personal Computer (PC) skills, knowledge of administrative systems, and understanding of policies and procedures; processing all hiring paperwork for all new NHIC employees; maintaining NHIC’s annual employee compensation plan for all locations; planning and coordinating meetings, conferences, and employee functions; coordinating all travel arrangements for the COO and NHIC Directors as needed; directing and coordinating work of other NHIC administrative personnel; and training leaders and administrative assistants within NHIC on the corporate administrative system.
• BlueCross BlueShield of Massachusetts, Hingham, MA July 1994 - July 1997
Administrative Assistant, Medicare B Operations
Responsible for providing administrative support functions for the Director of Medicare B Operations who had responsibility for over four hundred employees in four states. Support included interacting with outside departments to resolve problems of a confidential nature such as compensation, benefits, and financial reporting; completing special projects by using Personal Computer (PC) skills, knowledge of administrative systems, and understanding of policies and procedures; processing weekly payroll for approximately twenty employees; processing all hiring paperwork for new employees; maintaining Medicare B Operations’ annual employee compensation plan for all locations; planning and coordinating meetings, conferences, and employee functions; and coordinating all travel arrangements for the Director and the Medicare B Managers as needed.
• BlueCross BlueShield of Massachusetts, Quincy, MA Feb. 1992 - July 1994
Administrative Assistant, Metro Boston Client Business Unit
Responsible for providing administrative support functions for the Manager of the Metro Boston Client Business Unit who had responsibility for over one hundred and fifty customer service and claims processing employees. Support included word processing utilizing dictaphone equipment; interacting with outside departments to resolve compensation and benefits problems; completing special projects by using Personal Computer (PC) skills, knowledge of administrative systems, and understanding of policies and procedures; creating presentations for leaders as needed; processing weekly payroll for approximately one hundred and fifty employees; processing all hiring paperwork for new employees; maintaining annual employee compensation plan; planning and coordinating meetings, conferences, and employee functions.
• Office Specialists, Boston, MA
Administrative Assistant Nov. 1990 – Feb. 1992
• CHUBB Insurance Company, Boston, MA
Word Processor Dec. 1988 – Aug. 1990
• Liberty Mutual Insurance Company, Boston, MA
Administrative Assistant/Word Processor June 1987 – Dec. 1988
SKILLS
Problem-Solving, Analytical, Customer Service, Microsoft Office (Word, Excel, PowerPoint), PrintShop, Corel Draw, Microsoft Outlook, Microsoft Scheduler, Dictaphone, Typing