Engineer Customer Service
Resume:
Angelo Comandatore
Staten Island, NY 10309
*.***********@*****.***
CAREER SUMMARY
Customer Engineer experienced in installation and configuration with excellent troubleshooting skills on equipment manufactured by Hewlett Packard, Dell, and Compaq. Frequently function as Field Senior Technician. Specific expertise in the following:
• POS Equipment such as NCR • Customer Service
• HP Dell and Compaq Servers • Troubleshooting
• High Speed Printers • Maintenance of Existing Systems
PROFESSIONAL EXPERIENCE
Diebold, Plainview, NY 2003 - 2009
Company provides all levels of support for ATM equipment.
Customer Engineer
• Maintained support for existing hardware.
• Performed operating system installation and configuration on POS equipment.
• Performed desktop application installation and configuration.
• Provided installation, configuration and troubleshooting for printers on Dell, DTR, NCR, and Hewlett Packard equipment.
Loomis Fargo, Lyndhurst, NJ 2003
Company provides first line ATM support.
Customer Engineer
Serviced and maintained first line level support for ATMs such as NCR and Diablo.
Bovis Lend Lease, New York, NY 2001 - 2002
Construction and project management company.
Security Guard and Laborer
Provided security and performed various tasks involving physical labor at building sites.
Hewlett Packard, New York, NY 1993 - 2001
International technology company offering a wide range of computer products.
Customer Engineer
As field engineer serviced various types of equipment.
• Maintained support for Unix servers, Windows NT Servers, Optical Jukeboxes, and Digital Linear Tape Libraries.
• Screened and dispatched calls to field technicians.
• Assisted customers in resolving technical issues.
EDUCATION & CERTIFICATIONS
AAS in Electronic Technology, New York City Technical College, New York, NY
Certifications: Hewlett Packard, Unix, Windows NT Servers
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