T Inglis Resume

Tom Inglis

**** ********* *****

Plano, TX *****

(H) 972-***-**** (C) 469-***-****

Email = ********@***.***

- Senior Customer Service, Logistics, and Production Manager with extensive line and project management experience.

- Find a position where I can use the wealth of knowledge and experience which I feel would be valuable to your company.

- Celerity purchased Mykrolis Gas Delivery Division in 2006, continued as NA Customer Service Mgr.

- Entegris purchased Mykrolis in 2006, continued as NA Customer Service Mgr.

- Millipore spun-off Electronics division as Mykrolis in 2001, after which I transitioned to North American Customer Service Mgr.

- Tylan General purchased by Millipore in 1996, assumed position of Logistics Mgr. after improvements in the two below listed departments were realized.

- Span Instruments merged with Tylan General in 1995. Achieved position of company trouble-shooter by virtue of managerial accomplishments, and as such was assigned to improve overall performance of the Electronics and Dry Gauge Departments, respectively.

- Joined Span Instruments in Sep, 1984, as Production Mgr. of Liquid Assembly Dept. Managed Dept. from least to most profitable in company.

- Multi-disciplined managerial experience, including:

7/2006 – 9/2007 North American Customer Service Manager Celerity

Responsible for all facets, domestic and international, of Customer Care, as well as requirements resulting from the purchase of the Gas Division by Celerity. Improved Customer Care and Call Center metrics during significant IT and Corporate changes.

3/2001 – 7/2006 North American Customer Service Manager Mykrolis

Responsible for all aspects of Customer Care while managing an Oracle upgrade and implementation of Sarbanes-Oxley procedures in the Order Management module. When I was initially assigned as Customer Service Manager, this was a troubled department which was causing problems within the plant and, more importantly, with customers. In less than a year, I totally turned this around, with the department receiving very favorable reviews in the plant as well from customers and Field sales and service personnel.

3/1996 -3/2001 Logistics Manager Millipore

Responsible for all material movement into, within, and out of our facility. Managed Inventory and Shipping modules during domestic and European Oracle upgrade from 10.7 to 11i, with no disruption experienced in product shipment or production. Concurrently implemented Oracle Cycle Count Program in our Allen facility and lead my two departments in consistently attaining the highest cycle count accuracy within our plant.

- Other experience:

Kimberly-Clark, Huggies Department Manager 1979 -1984

Johnson and Johnson, Production Supervisor promoted to Planner 1974 -1979

Ford Motor Company, EPA Specialist 1973 -1974

U.S. Navy – Aircraft Carrier Pilot, 1968 - 1973

-Education: U.S. Naval Academy

Member of Sigma Phi Sigma, National Physics Honor Society.

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