Desktop support engineer

RESUME

Working Experience

Currently working for Siddanth Systems Pvt. Ltd Bangalore, as technical support engineer at client location –Embassy Golf Links Business Park for Embassy Group.

Responsibilities include:

Responsible for installing computer hardware & software

Handling major issues - formatting the system,loading All Operating System and drivers to laptops and desktops

Installation, configuring & troubleshooting MS Outlook, MS Office2003,2007

Responsible for Maintaining Desktop Computers & laptops

Mobile internet-installation and handling data card issues

Handling network and local printer issues

Handling system performance related issues

Perform PC/Printer setup configuration and troubleshooting

Provide technical support and guidance on other third party products.

Blackberry mail configuration

Weekly backup of server data

Monthly reports

Achievements

• Well Experience in Managing people & achieving monthly targets.

• Adaptive, Willingness to assume Responsibilities.

• Comprehensive problem solving abilities.

Profile Academic

Diploma in Information Science & Technology from Vivekananda Polytechnic Puttur, Karnataka in year 2010 with 56.40% aggregate.

ITI in Electronic mechanic from Bethany ITI nellyady, Karnataka in year 2006 with 60% aggregate.

Technical Skill-Set

Operating systems: Windows xp, Windows server2003 and server2008,

Vista, windows7

Databases: SQL, Oracle

Repairing all kind of network issues.

Configuring and troubleshooting of Desktops, Laptops, and all computer related peripherals.

Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook Express

Sound knowledge in LAN, WAN, other wired and wireless networks.

Designing and implementation of customers network infrastructure.

Excellent troubleshooting skills in complex software and hardware problems.

Personal Details

Name Vidyadhara P

Father Name P Ramakrishna Yedapadithaya

Gender Male

Date of Birth 13/10/1988

Marital Status Single

Nationality Indian

Languages Known English, Hindi, kannada, tulu.

Permanent Address Patte House

Balya post & village

Puttur-tq, Dakshina kannada

Pincode:574221

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