Professional Executive Assistant/Office Manager

JASON L. BRUNN

**** *** *** **** *** **

SILVER SPRING, MARYLAND 20906

(C) 240-***-****

(H) 301-***-****

Summary:

Looking for an opportunity to begin a Mortgage Processing career and acquire the knowledge necessary to become a valuable asset. I have extensive experience in managing accounts, processing loans and several years of multi tasking while working in a fast-pace environment. I have demonstrated the ability to work independently, exercise sound judgment, meet deadlines and maintain poise under challenging circumstances. In addition, I have excellent communication and analytical skills with the ability to consistently solve problems and rarely escalate issues.

Professional Experience:

April 2009 – Present Baltimore City Office of Child Support

Baltimore, MD

Child Support Specialist / Case Manager

• Responsible for the enforcement and collection of over $360K per year of unpaid child support.

• Responsible for the service and management of over 70 cases per month.

• Responsible for the maintenance of the companies’ website.

• Established strong working relationship with other city, state, and federal agencies.

• Develop changes to improve the effectiveness and efficiency of managing cases.

May 2007 – July 2009 Eagle One Appraisals

Westminster, Maryland

Real Estate Appraiser Trainee

• Established working relationships with mortgage lenders, brokers and borrowers.

• Responsible for determining the scope of work needed for each assignment.

• Used MRIS and other data market sources to gather research and ultimately analyze data about subject property.

• Performed complete inspection of the subject property.

• Prepared a final report, provided an opinion of value for review and submittal to client.

May 2006 – June 2007 Aarow Mortgage Services

Laurel, Maryland

Loan Originators

• Obtained new mortgage clients for company.

• Prepared, set up and maintain loan packets.

• Ordered appraisals and title work

• Collected borrower’s financial records, reports, wage verification, credit reports and mortgage histories needed to process loan

• Coordinated with title companies to facilitate the closing of the loan.

March 2005 - February 2006 HSBC-Beneficial

Lanham, MD

Processor / Account Executive

• Ensured compliance with company, state and federal guidelines.

• Responsible for acquiring new borrowers through the sale of secured 1st and 2nd mortgage loans and home equity line of credit.

• Reviewed loan application packages for completeness and accuracy.

• Collected and verified accuracy of customer’s income documents, assets, liabilities, employment history and resolve title issues such as liens and judgments

• Maintained frequent and / or daily contact with the borrowers, title companies and underwriters throughout the loan process.

May 1996 – November 2002 Safeway Corporation

Wheaton, Maryland

Floor Sales Assistant / Cashier

• Anticipated customers needs and provided superior customer as a service teller

• Responsible for devising and designing stores exhibits and managing inventory.

• Handled large sums of money

• Displayed excellent teamwork skill with co-workers

Education / Professional Development:

University of Maryland, College Park, MD

B.S. in Resource Economics, 2003

Montgomery College, Rockville, MD

A.A. in Business Administration, 1999

Certifications:

State of Maryland License Appraiser Trainee #29205

State of Maryland License Mortgage Originators #5940

Notary Public – Silver Spring MD

Technology / Computers skills: Calyx Point • Certified in Microsoft Excel and Word • Microsoft Office Suite • Microsoft Outlook • Aurora WinTotal • Metropolitan Regional Information Systems (MRIS)

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