Design Major (Illustrator) Customer Service Representative

JESSICA SETTECASE

Wheeling, Illinois

OBJECTIVE: To use my skills and knowledge I have gathered from past experiences to assist me in succeeding as a Graphic Designer or Illustrator, which will allow me to take my work to new creative levels.

Summary

A highly enthusiastic, creative, energetic and gifted Illustrator with experience in creating digital rendering and paint illustrations for various clients while working as a graphic designer and/or illustrator. Projects ranged from print to online media.

• Ability to design web and print media.

• Creativity as well as technical know-how.

• Excellent verbal communication skills including the ability to convey information clearly to customer / team members.

• Flexible and focused to reach personal and organizational goals.

• Highly creative spirit and strong desire to participate in a fast paced motivated team

• Unmatched drive for completing projects on time and above expectations.

• Excellent level of knowledge and ability within Adobe Photoshop, Adobe Illustrator, Corel Painter, Wacom tools, Printers and Scanners.

• Additionally versed in Adobe InDesign, Adobe After Effects, and Quark.

• PC & Apple savvy.

Professional Experience

Sharprint, Chicago, IL August 2007 – September 2007

Graphic Artist (work for hire)

• Worked on assignment to add a creative logo type to two famous pieces of artwork which would be used as a t-shirt silk screen.

• Original type was designed specifically for this project to add a fun twist to the T-shirt design.

• Final draft T-shirt design was submitted to the Art Institute of Chicago.

Ed’s Sign Company, Chicago, IL April 2007 - Current

Graphic Artist (freelance)

• Work with company to create logos and random digital art pieces for customers.

• Built continuing relationship with company.

• Work with Ed’s Sign Company customers to complete work required and submit final pieces to Ed’s Sign Company for printing.

Private Art Collector, Wheeling, IL March 2006 – April 2006

Painter (freelance)

• Worked with customer to creatively design a piece of artwork for private display.

• Multiple drafts were created to ensure customer satisfaction.

• After first piece was completed customer requested a additional painting.

• Both pieces were modern multi panel paintings.

Dogone Fun, Chicago, IL September 2004 – October 2004

Graphic Design (freelance)

• Redesigned layout for company’s business card.

Published Works

Echo Magazine (Columbia College publication) Issue: January 2006

• Created a local area map for a feature story on Superdawg

Teen Beat Magazine Issue: April 1997

• Color pencil portrait of Jonathan Taylor Thomas

Exhibits

Hokin Gallery Columbia College Chicago

• Exhibited a painting on life reflections titled “reflections”

Additional Work History

Abt Electronics, Glenview, IL October 2005 – Current

Cashier / Customer Service

• Assist salesman with written orders

• Process phone and in-store orders

• Correct errors on paperwork to fix inventory

• Handle large quantities of revenue

• In charge of inquires regarding billing, returns, credits and account balances

• Schedule delivery dates for future deliveries and setting up backorder shipping and/or pickup

• Data entry for financing applications, check by phone payments and daily operations

• Managed high volume of inbound calls

• Light accounting on individual customer and company accounts

Kohl’s Department Store, Niles, IL June 2002 – October 2005

Cashier

• Assist customers with Merchandise

• Solicit charge card applications

• Merchandise recovery

• Possession of funds

• General phone use

EDUCATION: Columbia College Chicago 2000-2006

Bachelor in Fine Arts / Art and design

Major: Illustration

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