Resume
Resume:
OBJECTIVE
To secure a management position in an atmosphere conducive for growth and personal satisfaction. I’d like an opportunity to utilize my management, retail, and customer service experience while working in an industry that I greatly enjoy and take interest in.
PERSONAL SKILLS
At least 2 years experience and full working knowledge of IBM-Compatible & Mac computers, Windows/’95- Vista, Microsoft Office (Word, PowerPoint, Excel, Exchange, Outlook), faxing, copy machines, and Internet access experience. 2 years experience with Flash 8 and computer animation.
Basic competency with Visual Basic 6.0, C++, web page building & design (through Dreamweaver and HTML), and Adobe Photoshop.
Experience in direct personal communication with clients and customers. Able to articulate sales data and technical information in addition to basic social skills. Easily communicate with the public and maintain composure in difficult situations.
Typing: 70 wpm (approx.)
Numeric: 9400 keystrokes/hr.
Alphanumeric: 8600 keystrokes/hr.
EDUCATIONAL HISTORY
Graduate of Cocoa High School in Cocoa FL
Associate of Arts degree attained from Brevard Community College in Cocoa, FL. Studies included computer programming (HTML, Visual Basic 6, C++, Java) in addition to general education.
Additional studies at Pfeiffer University in Charlotte, NC. Curriculum included literature and oral communication.
EMPLOYMENT HISTORY
March 2006 to February 2008
Loan Officer Assistant,
Darby Bank & Trust (Savannah, GA)
Provide support to my assigned lender(s) to help procure required documentation and close loans with customers.
Handle all transfers of money for my assigned customers.
Help to reconcile customer accounts by providing transaction history reports, while at the same time explaining account relationships and past receipts and disbursements.
Work closely with attorneys and customers to complete loan closings accurately and efficiently.
Work with my lender(s) to contact customers in order to retrieve past due payments, and collect any documentation missing in order to stay compliant with HMDA and FFIEC.
Input loan documents into bank software, and review coworkers’ loan documents for accuracy.
March 2005 to March 2006
Indirect Lending Processor,
Space Coast Credit Union (Melbourne, FL)
Receive credit application from dealership and enter appropriate information into lending software; requests credit report and enters NADA values as necessary and submits to underwriting for decision
Follow up on incomplete applications to ensure timely processing of loans
Accurately process adverse action letters and promptly mails to members in order to communicate loan refusal decision and reasons
Open auto dealership reserve accounts by entering dealer information into the Spectrum software
Examine loan packages received from the dealer to ensure that the documents submitted meet the standards SCCU has established for completeness and accuracy, prior to issuance of the loan proceeds to the dealer
Communicate to the dealers any deficiencies identified in the indirect loan documentation within a specified period of time, following loan approval and prior to closing, to ensure missing documents are submitted and /or that corrections to documents are completed.
Disburse indirect loans by way of check or ACH origination within a specified period of time of receiving a completed package.
**Further employment history prior to 2005 is available upon request.
REFERENCES
Adam Thomas,
Close Friend, past Coworker at AMC Theaters
Steve Jones
Coworker of Space Coast Credit Union
Lisa Foskey,
Coworker of Darby Bank & Trust
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