Nicole Richardson
Resume:
Stevensville, MI ***** Phone 269-***-****
*************@*****.***
Nicole Richardson
Objective: To find a career that offers further advancement and opportunities to learn and grow in the business community.
Experience
May 2008-February 2009 Fifth Third Bank Stevensville, MI
Customer Service Manager
• Responsible for managing the teller line including daily activities as well as performing the weekly and monthly reviews of the teller staff. Also responsible for performing the monthly audits and to ensure that policies and procedures are being followed.
May 2005-April 2008 Fifth Third Bank Stevensville, MI
Customer Service Representative/Trainer
• Responsible for balancing a drawer as well as the cash vault and the ATM as well as handling customer transaction as well as questions and concerns. Additionally responsible for training new hires.
August 2004-May 2005 Bridgman High School Bridgman, MI
Aquatic Program Director
• Responsible for scheduling all programs and staff in the aquatic department, as well as basic office duties such as ordering supplies, designing brochures and pamphlets and answering the phones.
November 2002-August 2004 The Silver Balloon St. Joseph, MI
Sales Representative
• Mainly focused on customer service, as well as entering new inventory into stock and then displaying it.
June 1997-Present YMCA St. Joseph, MI
Lifeguard/Swim Instructor
• Duties Include teaching swimming lessons to students of all ages and ensuring the safety of the patrons of the pool.
Education
1995-1999 Lakeshore High School Stevensville, MI
• High School Diploma
1999-2002 Lake Michigan College Benton Harbor, MI
• General courses with a main focus in business administration.
2006-Present University of Phoenix Online Campus
• Anticipated graduation date, March 24, 2009 with a BS in Business Administration.
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