Project Manager Engineer

Michael Ayres

San Francisco, California 415-***-**** *******.*****@*****.***

IT Systems engineer/manager with business acumen, hands-on and man-agement experience across multiple IT domains, master’s degree, program-project (agile) management, security, operations and technology innovation to improve organization performance and customer satisfaction

Engagements have included Pacific Gas & Electric, Stanford University, American College of Surgeons, University of California, DoD, NASA, Department of Homeland Security, VISA International and the GAP

Successful in medium and large enterprise IT waterfall and agile environments, including information assurance, with ability to work cradle to grave with complex system of systems across organizational boundaries with individual technical contributors to C level leaders

RELEVANT CERTIFICATIONS

PMP, CISSP, Department of Defense CIO/CISO Certificates

Certified Systems Engineering Professional (CSEP)

Network and Security Engineering Certificate at UC Santa Cruz Extension in progress

PMI Agile Certified Practitioner (ACP) and Certified Scrum Master (CSM) in progress

PROFESSIONAL EXPERIENCE

MACE & ASSOCIATES 2011- Present

San Francisco, California. Contract programmer/analyst and project manager for leading Sili-con Valley and San Francisco enterprises

Duties and Accomplishments: As contributor and lead, developed custom software-database systems and managed multiple $M projects for IT security and Infrastructure projects

• At Visa International under tight time constraints, drove 7 critical IT security projects valued at $7M through pre-work cycle, providing threat management against advance persistent threats and zero day threats

• At the GAP, agile project manager for IT infrastructure upgrade

U.S. FEDERAL GOVERNMENT 2004 - 2011

Department of Homeland Security 2010 - 2011

Immigration and Customs Enforcement, Washington, DC

IT Specialist & Systems Engineer, GS14, Systems Development Division

Duties and Accomplishments: Managed IT projects and programs in the Detention & Removal program for the Immigration and Customs Enforcement (ICE) directorate, CIO office

• Managed upgrade of legacy client-server system to state of the art Web 2.0-Java Fugitive Case Management System serving over 1,500 customers nationally supporting national immi-gration policies

National Aeronautics & Space Administration 2007 - 2009

Ames Research Center, Moffett Field, California

IT Specialist (INFOSEC) GS14

Duties and Accomplishments: Center IT POC and IT systems program/project manager

• Led decommissioning of center legacy email system and migration of users to new enter-prise system, saving center thousands of dollar, and consolidating identity, communications, and calendaring services

• Managed major upgrade of center reporting system, providing over one thousand reports to over 300 customers, and cost savings by consolidation to new virtual environments

Department of Defense, Defense Intelligence Agency 2004 - 2007

Washington, D.C.IT Specialist, Systems Engineer GG13

Duties and Accomplishments: IT program manager for global national security systems

• Program manager, and contracting officer representative (COTR) for global customer based infrastructure business systems, including $5M PeopleSoft/Oracle HR system, Siebel CRM, and financial system for preparing national intelligence congressional justification budget book for US congress, using DoDAF and DoD 5000 frameworks

• Responsible for full life cycle delivery of software applications, supporting intelligence op-erations in compliance with DoD C&A processes, DIACAP, DISCAP, duties included acquisi-tion, design, contractor and, contract oversight, project plans development, execution, and cost management

UNIVERSITY OF CALIFORNIA, SAN FRANCISCO 1996 - 2003

Office of Research/Research Administration

Duties and Accomplishments:

Led all dimensions of IT management, business case development,network management, sys-tems project planning, personnel recruitment, team development, contract management, prob-lem solving and customer service within unit, and coordination and stakeholder relations with other university organizational units

IT Director, Office of Research Administration 2000-2003

• Gained managerial and strategic buy in for build-buy decision project, increasing stake-holder confidence, involvement, and interest by 30-40%, facilitating confident beginning of next phase $5M three-year PeopleSoft project

• Corrected failing $300,000 software project, increasing output 400%, by recruiting and de-veloping new IT team members and using earned value analysis

• Delivered division’s first 10-cube data warehouse with 250 table relational database with OLAP, DTS, ETL processes, data mining, providing break-though managerial data and trend analysis

IT Manager (Programmer/Analyst III) Office of EH & S 1996-2000

• Redesigned 6 disparate legacy systems into integrated client server SQL systems

• Converted legacy system to first Microsoft Exchange Email and developed first depart-mental web sites, leading to improved customer relations, and departmental communications

Michael Ayres Addendum

EDUCATION AND CERTIFICATIONS

M.S. Systems Management, Notre Dame de Namur University, Belmont, California

B.A. Labor-Industrial Relations (computer science minor), San Francisco State University

Certificate, CIO, DoD Chief Information Officer, National Defense University

Certificate, CISO, DoD Chief Information Security Officer, National Defense University

Certificate, PMP®, Project Management Professional, Project Management Institute

Certificate, CISSP®, Certified Information Systems Security Professional

Certificate, CSEP®, Certified Systems Engineering Professional by INCOSE

Certificate, Federal DAWIA, DoD Acquisition Workforce Professional

Certificate, Federal Program Management DHS/DoD Level II, and level III qualified

Certificate, Systems Analysis and Design (with distinction), UC Berkeley Extension

Certificate, COR/COTR Contracting Officer Representative, DoD/DIA, NASA, and DHS

Certificate, NSTISSI No. 4011/4015, CNSSI 4012, 4016

Certificate, Network Engineering and Security, UC Santa Cruz Extension, in progress

Certificate, Agile Certified Practitioner, Project Management Institute, PMI-ACP, in progress

Certificate, Certified Scrum Master, CSM, in progress

TECHNICAL SKILLS

Languages: Ada, Pascal/Delphi, C, X-Base (Dbase-FoxPro-CLIPPER), ACCESS, HTML, Cold Fusion, Basic, Java script

OS: Windows 3/5/98/2000/XP/7, NT/Server, Ubuntu UNIX

Database: Microsoft SQL 2K/7/6.5, Oracle, normalized relational OLTP architecture, Analy-sis Server and Data warehouse OLAP, ETL; Legacy to SQL conversions

Other: Clarity PPM,Agile, MS Office suite, MS Exchange, IIS Web Server, Crystal Re-ports, SysML, IDEF0, system dynamics modeling, statistics, Six Sigma tech-niques, statistical control & quality control techniques, DoDAF, FIPS and NIST se-ries, DoD 5000 series, NIACAP, DIACAP, NASA 7120 Framework, PMI PMBOK, ISO 15288-International Council of Systems Engineering, Nessus, WireShark, learning Snort

PUBLICATIONS, PRESENTATIONS

Critical Chain Doesn’t Replace The Critical Path, Software Developer’s Forum Journal

Fundamentals of EDI, Presentation to the Database Developers Forum, San Francisco, CA.

Volunteer recognition Award by Washington DC PMI Chapter

Earned Value, part time instructor, UC Berkeley Extension

Internet Security is Everyone’s Business, Financial Times

PROFESSIONAL AFFILIATIONS

Project Management Institute; International Council on Systems Engineering (INCOSE);

OWASP; Software Developers Forum; Toastmasters International; International Systems Se-curity Association (ISSA); (ISC)2; Hospice volunteer, and volunteer Alzheimer’s Association funds raiser; Honorable discharge USMC, 3 years enlisted service, 800+ credit scores

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