Florante Victorio
Hercules, CA **547
Home Phone 510-***-****
Mobile Phone 510-***-****
WORK EXPERIENCE
DHL EXPRESS – Petaluma, CA
Driver Courier 1996 – 2008
Ø Load and unload, sort and scanned packages
Ø Ensure all packages are clean and good condition before delivery
Ø Load, secure and protect packages in delivery vehicle
Ø Performs pre and post trip vehicles inspection
Ø Ensure all safety items are in good working
Ø Delivered packages to customers home and business without additional damages
Ø Pick up packages from Bay Area airport also residential and business
Ø Process paper works for international packages
Ø Established and maintain excellent customer service, relationship with friendly and timely manner
Ø Ensures that all customer questions regarding delivery are accurately answered.
MACY’S – San Francisco, CA
Mail Clerk/Postage Machine Operator 1980 - 1996
Ø Managing shipping and receiving in the mailroom
Ø Prepare work to be processed by gathering, sorting, organizing and recording information
Ø Sort incoming and outgoing mail
Ø Distribution of mail to all departments
Ø Deliver faxes, mail, packages, copying, research and publication in a timely manner
Ø Receptionist backup during lunch hour
Ø Process mail by weighing, metering and sealing outgoing mail
Ø Arrange and handle all other shipment such as FedEx, UPS, DHL and USPS
Ø Maintain office equipment including replacing tone cartridges, ordering paper and other office supplies
Ø Supervise micro film operators
DPAS – San Francisco, CA
Data Entry Operator 1978 - 1996
Ø Process payroll and bank credit cards
Ø Process paper works for hospitals and insurance companies
Ø Process sales checks for different retail stores
Ø Sort incoming mail and outgoing mail
Ø Delivered documents to business customers
Ø Back up computer operator
CERTIFICATE
The Loss Prevention Group – Oakland, CA June 2009
Ø Security Officer License
Ø Guard Card
EDUCATION
Manuel L. Quezon University - Manila, Philippines
Ø Major: Mechanical Engineering