Engineer Customer Service

Tanzeel ur Rahman

Visa : Green Card Add :*** Horseshoe Falls Drive , Orlando , FL 32828

Email Id :- *******.****@*****.*** Phone : 407-***-****

Professional Summary:

• Over 5 years of experience in Healthcare Bio-Medical field on embedded system development, software evaluation & hardware Verification & Validation , testing, C programming , Production , Quality & Engineering Development, Bio-Analysis & clinical trials on Class II/III Medical Devices.

• Participate in hardware design Input / Output, verification, Testing & debug of highly integrated design applications, Compliance testing, Design History file, Acceptance criteria.

• Pivotal in initiating, planning, execution, ensuring the integrity of production & Development, tracking / monitoring, controlling and completing projects as scheduled operational processes for increased efficiency, Distributing operation while maintaining productivity, reducing cost & wastage, optimizing resource utilization.

• Production Part Approval Process for new projects & Conducting pilot Engineering & Clinical trials for new models, Implement new Technology from our Joint Venture companies for Development in our unit in Co-ordination with R&D & Venders.

• Strong Analytical Skills, ability to define problem with Strategic planning, collect Statistical data, root cause Analysis, establish facts and Draw conclusions & controlling process rejections & achieve cost reduction with corrective actions (CAPA).

• Responsible for the organization, which encompasses on zero defect products to the customer's Requirements & Specification, continuous improvement in process & product quality & manufacturing using Lean & Six sigma principals. Ensuring Products Quality according to customers’ Requirements & Specification , Handling customers complaint & feedback.

• Leading, Mentoring & Monitoring the performance of team members to Ensure efficiency in process operations and meeting of individual & group targets and preventing Bottleneck with Process & Fault Tree Analysis & Time study.

• Technical Documentation like Work Instruction, Bill of Materials, Technical write up, DHR, Test Procedures, Tracking of Design changes & ECN, respective change in procurement & approve Deviation.

• Implementing inventory control measures for diminishing obsolete stock keep tab on slow-moving Item and achieve reduction in inventory management cost.

• To guide and coordinate with department heads for continuous improvement of projects on FMEA & FMECA.

• Risk Management file, Material Requirement Planning(MRP), Vendor Work order, Production Planning (PP), Purchase order for critical Items, consumption & Rejection Analysis through Ramco ERP Modules.

• Co-ordinate for periodic audits from FDA, ISO 13485-2003 & ISO 14971, CE, MDD, UL, TUV the external agencies & Internal Audit .

• Expertise in application of Different modules of ERP System ( Ramco and Omnify) .

Education Qualification : Bachelor of Engineering in Medical Electronics

Certificate Degree University Year

Bachelor of Engineering in “Medical Electronics Engineering” Visveswaraiah Technological University 2002 - 2007

Credits Evaluated as American Standards.

Software Skills:

Operating System : MS-DOS, Windows98/2000/ XP/Windows 7, MS Office .

Programing Languages : C, C++, 8085/8086, MATLAB, Java Script, Visual Basic 6.0,Lab view, Java.

DBMS : SQL, ERP ( Ramco), MS Access.

Internet Tools : HTML.

Laboratory Tools : Digital Oscilloscope, Multimeter, Solder Station, Hipot Test , Leak Current Tester, Fluke

Simulator, Polymer wielding, Laser measurement system, Gas Pressure Leak Tester,

Reflow Oven Etc

WORK EXPERIENCE: -

OPTO CIRCUITS ( WWW.OPTOINDIA.COM ) OCT 2007 - JULY 2011 (3.9 Years)

Client : - MEDIAID Inc. (USA) , Eurocor ( Germany)

PROJECTS: -

Project : Percutaneous Transluminal Coronary Angioplasty

Designation :- Development Engineer

• Development Engineer in PTCA Balloon Catheter with the Team of M/s Interface catheter solutions, USA.

• Responsible for Developing & Design change , verification & Validation, Trouble Shooting process parameters, calibration and PM documents, Inspection procedures, Production Planning & Protocol .

• Clinical PMA trials 510(K) & Testing criteria as per ISO 13485 & FDA 21CFR 820 standards.

Project : Patient Monitoring System

Client : - MEDIAID Inc. (USA) , Criticare System Inc. (USA),

Description : Technical Engineer

• Testing of different Vital Biological parameters Like Spo2 , ECG, Temperature , IBP , NIBP using different Simulator and Parameter setting & Mode .

• Comparison of actual waveform with the stimulated waveform , Response time , Clinical trials on different set of patients on medical records .

• Design Jig Fixtures to load software (HEX FILE ) into Microcontroller & testing of PCB’s required to monitor signals like SPO2, BPM, & NIBP, ECG, temperature Etc Debugging of PCB’s Assy & Rework, IPC Electrical standards.

• Inspection & Performance Testing of Medical Electronics devices & several safety test like Hipot Test ( 4 KV), Leak Current Test for devices, EMI/EMC testing , ISO 14971, ICE/UL 60601 3rd Edition & IEEE Standards .

• In charge - Calibration of test and measuring for all type of equipment’s/instruments.

• Process control & Analyzing process problems using SPC standards, 8-D, 5-whys, Fishbone Diagram .

• Investigated alternate components to improve quality / reliability, reduce costs to maintain operational efficiencies.

• Prepared Pilot and Validation report, Validate BOMs, drawings and procedures, Lot Travelers. Improved product designed by writing Engineering Change Notifications (ECN or ECO) , Tracking of Design changes and respective change in procurement IGI & Yield Report .

• Developed test fixtures for incoming inspection & PCB’s IEEE testing which measures Spo2, ECG, NIBP, etc.

• Cycle Time Reduction-Inspection & Continuous improvement projects.

Project Guide -: Designated as Project Guide for UG final Semester Engineering project at M/s Opto Circuits (I) Ltd

PIONEER LIFECARE SYSTEM APR 2007 – OCT 2007

Service Engineer handling Customer complaints . Customer service & compliance covering Installations, Repairs, Maintenance, Upgrades, Troubleshooting & Software installations on medical devices like Infusion Pumps Syringe Pumps, Multi parameter monitor with Quality Assurance.

ACADEMIC PROJECT :

ECG SIMULATOR TO BED SIDE MONITORING SYSTEM JAN 2007- APR 2007

Implemented at Larsen & Toubro limited, Mysore.

The project aims to generation of ECG signal and other arrhythmia condition which is used in compare the ECG of the patient then depending on the condition appropriate result is displayed on bed side monitoring system.

• It includes a programmed microcontroller that generates the ECG signal and other arrhythmia condition ie Normal ECG ,Sinus Bradycardia, Sinus Tachycardia, Hypertrophy, Mitral Stenosis , ST elevation, AV block.

• It also compares these conditions with the patients ECG and gives the suitable results with different beep.

• This was a new idea we gave to L&T, Mysore .and they are implementing it.

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