Abu Sufian J ALAM
e: *********@*****.*** *** Arbor Ridge Drive, Allen, Texas 75002 Cell: 214-***-****
Profile Details
A motivated techno-functional individual who can operate on both management and technical levels with excellent organizational, communication, and management skills, can be involved in multiple projects across the lines of business.
Supervision of internal/external technical resources with operation and development focus
Coordination of operational activities around various supported ERP/ECM (Enterprise Content Management) platforms
Demonstrated capacity to implement Business ICT solutions that drive ICT usage awareness and strengthen organizations on Information and Communications Systems around SAP
Leadership abilities: able to coordinate and direct all phases of project-based efforts while managing, motivating and leading project team members
Building a blueprint for based on organization’s stated business requirements for SAP implementation
Maintaining ownership of development efforts, including architecture design, taxonomy development and implementation, product and vendor selection, solution development and deployment, and ongoing services and maintenance.
Proven ability to effectively multitask with strong attention to detail
Ability to clearly communicate technical ideas to non-technical audiences
Team oriented with a track record of excellence in internal and external customer service
Experience with Computer Systems Validation
Ability to deliver in an environment of competing priorities and changing project scope
Hands on experience leading all stages of system and telecom infrastructure development efforts, including requirement definition, design, architecture, testing and support
SAP Core Competencies
• SAP ERP Project Management using ASAP Methodology
• SAP BASIS Admin, Solution Manager
• Workflow Applications with BAPI to SAP
• Electronic Territory Management App
• Web Applications
• Enterprise Security & Disaster Recovery Planning
SAP ERP Project Implementation
Worked as SAP Project Manager for sanofi-aventis in Sydney , Australia
National ERP Consultant for SAP for Central Bank of Bangladesh implementation
• SAP R/3 hands on experience and BASIS • Business Blue Print Preparation
• Business Process and Design Analysis • Perform Realization of Project
• Data Conversion/migration • Change Management
• Testing and Preparation for Production
• Extensive experience managing software technology projects (both package and custom developed systems)
• Experience in assessing business needs and selecting the right analytic approach for the problem at hand
• Knowledge of information design concepts and taxonomy development
• Deep knowledge of Enterprise Resources Management best practices
Proven effectiveness as a creative problem solver; ability to challenge conventional approaches and 'think outside the box'
Applications Development
• Workflow Applications • Data Ware House BI App
• Application Change Management
• CRM Applications • Enterprise Security
• Electronic Territory Management Systems • Web Applications
• Collaborative Intranet and Internet applications with
Internet 2 concept using blogging, CEO corner, Social network design etc.
SELECTED ACCOMPLISHMENTS
EXPEREINCE & EXPERTISE
Sept 2011- Present JANDB CONSULTING , Allen , Texas, USA
SAP Consultant and Trainer
March 2001- Sept 2011
sanofi-aventis Ltd , global 3rd largest Pharma company
Based in Paris , France
Dec 2002 – July 2003 Aventis Australia Ltd , Sydney, Australia
Position SAP Project Manager/Consultant
SAP ERP implementation
BASIS ROLE: (BASIS Admin)
SAP Installations , troubleshooting of problems in SAP development systems
Daily monitoring and investigation of the System Log for unusual activities/errors/warnings.
Application Support to organization’s business needs
Provide support to Functional team from various modules for issue log and change request management (ITIL)
Maintain documentation on configuration and operational
Workflow interface and SAP XI implementation for payment process
SAP upgrade/migration from 4.7 too ECC 6.0
Familiar with AIX, SUN environment.
SAP Security Role:
• Create and modify SAP Roles/ profiles for users with assurance of Security
• Resolve user roles, security objects and authorizations to resolve security conflicts in line with SOD and business needs/processes.
• Perform checks such as Security Logs, audit activities/transactions performed or attempted by users regularly.
• Discuss and resolve the same with Functional Team Lead, Business Unit Heads along with Compliance Manger and to detect deviations of approved procedures
• Report/review to the business managers and Audit managers as needed.
• Ensure Segregation of Duty (SOD) system tool to before assigning roles and assure changes of roles
• Develop, communicate and implement security policies and procedures.
Liaison with business before assignment of user access modifications.
Ensure and implement regression test for new SAP processes, integration testing for changes
Manage status on all open issues in time maintaining issue logs
• Supervise others for support.
• Maintain team & vendor relationship
SAP Project Manager Role:
• Implemented SAP ERP modules of Finance, Controlling
• Performed “Blue Print” exercise to extract “As is “ process
• Gap/Fit analysis, managing logs
• Sales & Distribution, Material Management (Purchase)
• HR & Production Planning for day to day operation of the organization . Managed 12 team members and also acted as change management coordinator.
• Ensured business re-engineering opportunities and implemented.
• Responsibilities included Data validation and migration from legacy heterogeneous platforms and standalone applications.
• Managed the cut-off period till go-live in July , 2003. Worked and resolved implementation issues.
Post SAP ERP implementation support
• Continued as SAP Support Manager for SAP FI (Finance), CO (Controlling), SD (Sales and Distribution) , MM (Material Management-Purchase) and PP (Production Planning) module implementation problem resolutions & issues.
SAP Merger Project Manager
Sanofi-aventis group in Bangladesh had three legal entities of Fisons BD ltd., Aventis Ltd and Hoecst Marrion Russel (HMR). SAP was initially implemented for the three legal entities. I was responsible for merger of the three companies in SAP which went live this Feb 2008.
Banking SAP XI interface:
Connected with Standard Chartered Bank for automation to process payments and back office A/P process reconcilliation
WORK FLOW Applications:
Implemented and rolled organization wise workflow applications such eAED (Budget approval), ePR (Purchase Requisition ), eExp (Expenses Cliam), eTravel, eLeave connected to SAP via BAPI and IDOC.
Data Ware House (BI) :
Developed and rolled out DW solution based on Cognos to deliver Sales field force and organizational KPIs.
ETMS and Mobile Applications
• Developed web based electronic territory management system for remote uses for client management which were updated to Central Database for monitoring and reporting using VPN clients and IE .
• Developed and managed a project which allows mobile phones for the medical reps to place orders using form based GPRS application
MS SharePoint based Web portal Development
• Developed Portal for Sales Forces who would use portal to access Head Office Applications
10/1/2009 –Nov 2010 ( on-leave) Central Bank of Bangladesh
Position Project Manager , National Consultant for SAP ERP Project
This was 600 user implementation while ensuring 20 consultants’ deliverables
and ensuring project is done in time. The project was full cycle implementation.
Project implemented FI, CO, HR and MM. Supervised Blueprint, Gap Analysis,
Project issue logs, day-to-day deliverables, ensuring key milestones are
achieved in time. Managed, helped and monitored internal team and external
teams. Reported to Deputy Governor, Executive Director (IT) who are project
Directors from functional and technical areas. HR Module implemented ESS and
MSS for HR modules for 5,000 employees including Training, Performance and
Recruitment process. This was a challenging project being a Central Bank.
O3/97-03/01 ICDDR,B. Centre for Popluation and Health Research
Position CIS Manager (Head of IT)
Achievment Strategic IT Project :
Full impelmentation of new IT strategy and recommendations done by AIT (Asian Institute of Technology), Bangkok for the Centre Modernization. An study report on implementation of new platforms and Technologies to modernize process and systems including Finance, HR, Payroll & Purcahse Module alongg with replacemnet of legacy platforms of Research Database ., Internet and Intranet Development. Managed 20 direct and 26 indirect IT professionals of the centre.
Worked as Project Manager for MIS Implementaion, Research Application migration and Infrastructure development including few branch/station WAN connectivity using V-SAT and radio microwave systems.
MIS: The legacy Finance Application from COBOL & SQL DS from IBM Mainframe was migrated to RISC mid-range AS/400 and HR was migrated to SUN Solaris Oracle 7/9i with Developer 2000 front-end apps.
Research Database (DSS) : Migrated SQL Matlab Database, one of the largest DSS dataset from IBM mainframe 4361 to new SUN Solaris Enterprise 3000 environement for the DSS ( Demographical Surveilance System) Database which
Infrastructure Development: The Migration of large mainframe to Mid-range platform and implementation of the new RISC based IT infrastructure ,Campus Network implementaion with department LANs for 700 nodes, WAN using V-SAT and radio connectivity with VoIP solutions using Nortel equipment for Dhaka Head Office and remote Matlab branch/station offices using iPABX.
Internet/Intranet: Established own Internet/Intranet environmnet with MS Proxy, Firewall, DNS on IBM RISC RS/6000 and Linux environment.
10/94-01/97 Canadian High Commission, Gulshan, Dhaka
Position Systems Manager
Key Achievment: Implemented the high commission’s first IT environment
Installed V-SAT Corporate WAN, Voice and Data network using Nortel equipment. Provided ISP services. Managed LM/X OS where UNIX was the core operating system and MS LAN Manager provided the Windows/DOS Client. System used CCITT, ISDN frame relay protocol for communications between WAN points. . Worked with WAN over V-SAT links. Router/Switch Configuration. Also Managed, identified and performed researching, resolving and documenting system problems or issues related to Unix over MS Lan Manager LAN. Installing/adding patches, scripts. Modify system configurations as required. E-mail Administration under the UNIX. Installed Ibisys Windows E-mail Have Experience in connecting and configuring X-terminals to the TCP/IP based network.
09/93-09/94 Microsoft Corporation (Rho), Las colinas, Irving, Texas, U.S.A.
Position Software Support Engineer
Supported Microsoft Operating systems starting from WFW to Windows NT. Configured Windows for Workgroup Peer-to-peer networking. Installed and provided IT training for System Managers for Windows NT and Advanced Server training. Windows for Workgroup, UNIX, Novell and NT connectivity issues. IBM mainframe connectivity for Windows for workgroup . Microsoft TCP/IP protocol.
10/91-06/92 Advanced Computer Technology, Inc, El PasoTexas,U.S.
Positin Network Engineer
Responsibilities Installed , administered and trouble-shooted Novell Network starting from v 2.0a to 4.11. LAN/WAN management under Novell environment. WAN Connectivity. Created Routers under NOVELL. Integrated dissimilar LANs such as UNIX and Windows for Workgroup with Novell Network operating systems. Provided system and user level training to client.
08/89-12/90 Texas Instruments, Floyed Rd., Richardson, Dallas, Texas, USA
Position Engineering Assistant
Texas Instruments Singapore (PVT) LTD Singapore Period: 01/91-06/91
Developed Software to implement design changes for adapter kits for Semiconductor Manufacturing Test Equipments. Interfaced application program for engineering design changes. Designed automated test systems using GPIB IEEE-488 interface for workstations. Programming in Fortran and Quick Basic to develop test programs for breakdown voltage tests on wafer BIDFETS.
3/1988-06/1989 AZTEC Leather Industries, Juares, Chiahahua, Mexico
Worked as Programmer to develop design applications for leather goods.
PROFESSIONAL TRAINING AND CERTIFICATIONS
• “Management Development” – Indian Institute of Management, Calcutta, India, 2006
• IS Quality Assurance Training from Singapore, March 2006
• Training on SAP BASIS and SAP Project Management, Sydney, Australia, 2003
• Received Training on Networking and Database Systems by Microsoft Corporation, Irving, Texas , USA
• Obtained Training on Unix Operating Systems and LAN/WAN management by Department of Foreign Affairs and International Trade, Gov. of Canada
• Training on Oracle PL/SQL, Forms, Reports and Developer 200 by SQL Star India
• Training on Windows NT Core technologies, Administration Enterprise Technology and TCP/IP by Microsoft Corporation, USA
• Training on AS/400 Admin, Visaual Age and DB/2 on AS/400 by IBM, Bangladesh
• Training/Workshop from SUN Microsystems on SUN Fault Analysis Workshop, Singapore
PROFESSIONAL AFFILIATION
Fellow, Bangladesh Computer Society
Fellow, Asia-Pacific Regional Internet Operation Technologies
IEEE, Institute of Electrical and Electronics, U.S.A.
American-Bangladesh Engineers Association, U.S.A.
SEMINAR SPEAKER Presented Paper for Bangladesh Computer Society, August, 1998 on “Cost-effective E-mail solutions” at BUET, Dhaka.
Gave Seminar on “Campus Networking and Office Automation” at Sasakawa International Training Centre, ICDDR,B. in August,1999.
“ERP System Implementation issues”
American International University, Banani, Dhaka, 2006
Publications: ERP: Perspectives : Bangladesh Computer Society Journal, 2005, Bangladesh
Conducted Evaluations on Software products sponsore by Bangladesh Association of Software and Information Services (BASIS) and SEDF (South Asia Enterprise Development Foundation), World Bank.
EDUCATION AND CREDENTIALS
E-MBA, University of London, April, 2008
Post Graduate F.E.,E.I.T , 1994, Texas Board of Professional Engineers, Texas, U.S.A.
B.S,Electrical Engineering, Texas, 1987, U.S.A.
University of Texas, Texas, U.S.A..
H.S.C (Science) - Dhaka B.I.S.E., 1981
Notre Dame College, Dhaka
Certification CCNA - CISCO Certified Network Associate
MS Share Point Services
Personal/Family: US Citizen: DOB:1-1-64, Married, 2 Children
Interest Travelling and country side boat rides , Soccer and racquet ball (squash)
References Alam: 214-***-****