Customer Service Sales Representative

Michael D. Johnson

**** ********* ****

Grand Prairie, TX 75052

Contact #: Cell 469-***-**** or cell 972-***-****

Alternative #: 972-***-****

OBJECTIVE:

I am a sincere, loyal and dedicated individual who has a great deal of ambition. Although I have extensive experience in the sales industry and computer trouble shooting. I am seeking a position that is challenging and enlightening. A position that will allow me to expand my knowledge and increase my working skills for a company that allows room for growth and advances. I get along well with others, while also working efficiently on my own. I am looking for a company who wants the very best from an employee and is willing to help an individual develop and excel.

JOB HISTORY:

From: July 2008 to Nov 2008

State Fair of Texas

Dallas, TX

Building and repairing staging areas for Fair Park and numerous vendors

for the fairgrounds.

From: Sept 2007 to Nov 2007

Encore Power Services

Houston, TX

Cable installation for GE and Siemen Wind Turbine Towers; I also have my 10 OSHA safety certification.

From: Oct 2006 to Dec 2006 Customer Care Specialist

PODS

Carrollton, TX

Setting customers up with POD containers according to their move schedule

or storage needs.

From: Sep 2005 to Jan. 2006 Customer Care Specialist

Teleperformance USA

West Valley, UT

• Adjusting and explaining billing questions and concerns, activating

new lines of service and assisting with account management for Sprint PCS

From: Aug. 2005 to Sep. 2005 Telephone Sales Representative

Vacation Marketing Group, Inc.

Taylorsville, UT

• Job consists of making outbound calls to qualified customers

and offering them a gift for attending a sales presentation about timeshares.

From: Nov. 2004 to Jul. 2005 Technical Customer Service Representative

Convergy's

Taylorsville, UT

• Help customers calling in with questions involving: account managing, problems with their bill and trouble shooting technical problems, for Direct TV.

From: Aug. 2004 to Nov. 2004 Customer Care Specialist

Teleperformance USA

West Valley, UT

• Adjusting and explaining billing questions and concerns, activating

new lines of service and assisting with account management for Sprint PCS.

From: Nov. 2003 to Aug. 2004 Customer Care Specialist/Mentor

Telvista

Plano, TX

• Helping customers with questions concerning their bill, phone problems and managing their accounts.

From: Aug. 2000 to Sept. 2003 Recruiter

C & C Market Research

Dallas, TX

• Recruit prospective clients and influence them to conduct surveys

for a variety of marketing projects.

From: Jun. 1998 to Sept. 2003 Disc Jockey/Equipment Technician

Radio Active Music

Dallas, TX

• Setting up equipment for different venues and college events.

From: July 2000 to Jan. 2001 Customer Care Representative

Pagenet

Dallas, TX

• Activating and deactivating pager accounts for different corporations.

Education History

From: Sept. 1991 to May 1995 North Mesquite High School

Mesquite, TX

GPA 3.2

Classes: Generals

References

upon request also have tire experience

Contact this candidate