Customer Service Quality Control

Lucindia Stone

*** ***** ****

Alvin, Texas *****

(281) 824-097

**************@******.***

Objective:

• I am seeking a full/part time position as an Administrative Office Assistant.

Education:

• Graduated from Alvin Community College in December 2010 with a A.S.A. Degree in Office Administration.

Related coursework:

• Office 2007

• Business Math

• Business Machine Application

• Administration Office- Procedures 1

• Keyboarding and Document Formatting

• Records and Information Management 1

Skills:

• Microsoft Word, Power Point, and Excel

Work history:

Enumerator 04/27/2010 to 08/15/2010

• U.S. Census Bureau 2010

• Followed stringent guidelines when performing my duties and confidentiality laws

• Assessed quality control on assigned areas and maintained records for quality control verification

• Maintained work records that incurred in my performance of duties on a daily basis

Tax Preparer 12/05/2007 to 02/15/2008

• H & R Block - Pearland, Texas

• Data entry, filing, typing, customer service

Cashier 11/2000 to 09/2004

• Wal-Mart, Alvin, Texas

• Trained associates, helped in other departments as needed

Tax Preparer 01/1995 to 04/1998

• H & R Block

• Data entry, filing, typing, customer service

Office Assistant 03/1992 to 12/2006

• A & B Fencing

• Ten key adding machine, light typing, and data entry

References upon request

Contact this candidate