Quality Assurance Sales

Michele T. Goldman

http://www.linkedin.com/pub/michele-goldman/13/442/868

SUMMARY OF QUALIFICATIONS

Exceptional Negotiation Skills

Attention to detail in creating and analyzing contracts netted substantial savings to employers. Superior investigative and negotiation skills, supplemented by established relationships with vendors, yielded excellent cost saving results and the best price based on specification, pricing, and service level.

Food Industry Management

Strong experience in the Food Industry encompassing management at the retail, manufacturer, and broker level; including training and development, sales management, marketing, cost analysis tracking through various computer based tracking systems to include the use of Microsoft Office programs and product promotion in support of successful new product lines. Strong understanding of quality assurance and food safety. Concentrated focus on product specifications, quality inquiries, and product recall. Retail customers to include Kroger (Ralphs) Fred Meyers, Loblaws Canada , Costco, Dillon Stores, Jewel Stores, King Soopers, Associate Food Stores, C& S , Super Valu, Albertsons, He. Butt, Safeway, United Grocers

Training and Development

Developed, implemented, and presented training curriculum and programs to individuals and small groups. Hands on experience.

Product Merchandising and Marketing

Designed and developed successful sales and marketing programs for products, including the development of marketing brochures to support new product line introductions.

Technical Expertise

Extensive experience as a baker, cake decorator and trainer, as well as management experience in all facets of operations in multiple retail locations.

Food Service Purchasing

Solid experience in the food service industry dealing with commodities (including proteins, produce, and grains), dry goods, beverages, dairy, liquor, paper products, and equipment.. Food Service Customer to include: Real Mex Foods (El Torito, Chevys. Acapulco), La Salsa, Cardenas, Top Valu, Ritz Carlton

Project Management

Excellent start-up experience with proven ability to assist in full construction to include equipment, flooring, signage, seating, and refrigeration.

Food Safety and Quality Assurance

Directly worked with Quality Assurance regarding food safety and proper food handling. Oversaw quality related documentation for inspections. Participated in the Safety Committee regarding food handling and preventative safety measures.

Michele T. Goldman Page Two

PROFESSIONAL EXPERIENCE

Mission Produce, Inc. Oxnard, California

Purchasing Manager 2007 to Present

• Procured produce from Mexico and Peru; utilized Canada, East and West Coast for products when deemed necessary.

• Managed all import documentation required for foreign-sourced products securing all import/export bonds, dealing with brokers to "cross items in and out of the country." Comprehension of the process of a Bill of Origin and Commercial Invoices, as well as drawback bonds.

• Communicated and resolved daily issues between internal organizations and suppliers, participated in weekly cross-functional team meetings to cover open issues. Worked with ten outside Forward Distribution Centers and utilized over 500 suppliers to furnish the needs of each location. Weekly communications regarding needs and expectations of all locations including Canada, Mexico, Japan, and Peru.

• Participated in the creation and maintenance of quarterly supplier scorecard measuring all aspects of suppliers' performance including cost, delivery, and quality at a minimum. Contract national programs including stable price structure, incentives for volume buying, freight elimination, and a 1% to 2% pay in ten credits. Included all vendors in a team environment working together for one common goal: good product, good service, communication, and problem solving.

• Managed and executed regular RFI/RFP/RFQ processes to drive competition:

o RFI: Request for Information – daily sourced and requested information and specifications on ordered items from all departments.

o RFP: Request for Proposal – documented and kept on file references for future proposals potentially becoming national contracts. Good record keeping is the key to having a reference point for future proposals.

o RFQ: Request for Quotation – Quotations were requested from various vendors to be compared to each other (at least three). This assured the department of pricing and kept everyone honest. Prior to purchase, a proposal must be submitted and reviewed.

• Structured a Purchasing Department domestically and internationally including nine distribution centers across the United States, Canada, and Mexico resulting in an effective and efficient procurement process.

• Established online ordering and billing ensuring savings of over $50,000.00.

• Import/Export Product: Established bonds for all applications at an aggressive cost, saving over $20,000.00 in fees including drawback bond process.

• Over two million dollars in savings the first year was achieved by maintaining supplier relationships. Savings continue to flourish with the start of 2010, by creating aggressive volume programs, January projected savings will be over $350,000.00.

El Gallo Giro Downey, California

Purchasing Manager 1998 to 2007

• Diversity and authenticity was the key for purchasing from New Mexico, Mexico, and Northern California for items that were not readily available from local distributors or growers (for example, Mamey, tripas, whole corn for tortillas). Also worked with China for biodegradable items.

• The first year saved company $150,000.00, after 8 years saved over $5 million dollars

• Negotiated commodity buying that allowed for standardized food costing while spearheading growth program to create competitive costs

• By combining purchasing under one to three distributors, to leverage daily costs and controls, store operating cash flow increased approximately 45% and sales increased from $3 million to $40 million dollars

Michele T. Goldman Page Three

The Pink Dot Malibu, California

Purchasing Manager 1997 to 1998

• By creating a centralized Purchasing Department, utilizing Sysco Food Service Systems, created 5% savings in food costs

• Saved company over $250,000.00 before change in ownership

Dansk Specialty Foods Tustin, California

Director – Bakery/Account Executive 1995 to 1997

• Increased new customer base by 50, which increased sales by $250,000.00 per quarter

• Created a Northern California customer base which added an additional $100,000.00 in sales per month

Atlas Horn, Inc. Hollywood, California

Director – Bakery/Account Executive 1994 to 1995

• Increased sales by $100,000.00 in three months

• Developed and motivated territory sales managers to increase profitability by 20% by acquiring additional line products and increasing customer awareness and interest

Certified Grocers of California Commerce, California

Service Deli/Bakery Sales and Merchandising Representative 1991 to 1994

• Created and developed departments for the independent market to include Top Value, Cardenas Markets, 32nd Street Markets, Vallarta's, etc.

• Built successful Deli/Bakery locations for independent markets

Alpha Beta/Lucky Stores, Inc. Thousand Oaks, California

Service Deli/Bakery Manager and Trainer 1986 to 1991

• Successfully opened 10 new locations in Ventura County and trained all managers, cake decorators, bakers, and customer service workers through opening and first 90 days

• Within the Ventura Division ranked Number 3 overall out of 50 locations, ranked Number 1 three to four times a year

EDUCATION

A. A. Degree Woodland Hills, California

Pierce College

OTHER KNOWLEDGE

MS Word, Excel, Outlook, AS400

Actively involved with youth programs. In particular PALS (Police Activity League Supporters)

Work with children from the ages of 2 to 21 to assist in developmental skills and social acceptance.

Scholarships, aids to families, interships are just a few accomplishments achieved .

REFERENCES UPON REQUEST

4992 Barnard Street

Simi Valley, CA 93063

Home: 805-***-**** Cell: 562-***-****

**********@*****.***

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