An accomplished Business Administration and Information Technology professional with experience in managing events, consumer electronics department and in-depth knowledge of IT networking and technologies

EDUCATION

Hofstra University, Hempstead, NY May, 2010

Frank G. Zarb School of Business

Bachelor of Business Administration in Information Technology

Major Concentration: Network Design and Management

Cumulative GPA: 3.29

INFORMATION TECHNOLOGY SKILLS:

Platforms: MS Windows, Mac OS X

Software/Programming: MS Office Suite, Adobe Photoshop, Flash, Dreamweaver, Java, Visual Basic, HTML, JavaScript, Flash, SQL, CSS

Courses: Database Design, Network Defense and Penetrating Testing, Computer Concepts and Software Tools in Business

WORK EXPERIENCE

Target Corporation, Poughkeepsie, NY June 2004-present

Electronics Specialist

• Provided efficient and well mannered service to customers

• Assisted as cashier and sales team member

• Ensured customer satisfaction in all aspects of the retail experience

• Interacted with customers to receive feedback and provide great service in a return

New York Jets, East Rutherford, NJ August 2010 -present

Game day Internship

• Manage all the operational aspect of game day event throughout the season

• Operating Generation Jets Fest, assisting in player autograph signings, distributing giveaways, and any other duties assigned.

Hofstra University Library, Hempstead, NY Spring 2008-Fall 2009

Student Aid (Reference Department)

• Supervise daily management and operations of reference department and books

• Creating student folders with research materials

• Assist students and teachers in locating reference materials

Linx Communication, Smithtown, NY Fall Semester 2008

Internship

• System administration, Help desk Analyst and Complete desktop related projects as assigned. Also installation of new or modified hardware, operating systems, and software applications as assigned

• Maintenance and repairs of all computer hardware and software

• Providing help desk support to all employees troubleshooting client specific applications, printer setup, basic diagnosing of the desktop/laptop software and hardware problems

• Assisted users with desktop and network software from installation to troubleshooting

• Assisted managing the system security of the LAN/WAN

• Manage user accounts, network rights, and access to systems and equipment