Content investigator/analyst/developer

Résumé Kelly Mohror

Kelly Mohror *** Eighth Ave. S.W. Watertown, SD 57201

mohrork at gmail.com

Goal Serve as a content investigator/analyst/developer to

• find answers to questions and solutions to problems

• investigate the problem and its contributing elements constraints

• identify solution alternatives to compare/contrast them and

• develop executive summaries for decision-making.

Skills- information design

My experience in research, analysis, and writing equips me to

• analyze complex documents or processes for hidden knowledge

• organize analysis results as task completion aids, or operator manuals

• present knowledge for business or technical use and

• repurpose content for different audiences.

Skills- documents

My experience in document control/management equips me for

• writing new documents and editing/revising existing documents

• attesting written records of changes and approvals of changes and

• disseminating updated approved documents.

Investigation areas

Need to know something? Just ask! I specialize- but am not limited to- the following-

• reducing health care costs and improving medical outcomes

o employee wellness

o personal health record

o health reform regulatory impacts on small business and

o medical therapy and medication information.

• business improvement

o customer service “best practices”

o automation / innovation / information technology

o low-cost (guerilla) marketing and

o advertising, handbook, and “how-to” writing.

Education

Oregon State University; Corvallis, Oregon 1983; Bachelor of Science in General Science

• microbiology

• chemistry and

• mathematics.

ITT Technical Institute; Tucson, Arizona; 1991

• Associate Degree, Computer-aided Drafting/Design.

Lake Area Technical Institute; Watertown, South Dakota; 2011

• Computer Information Systems (independent study- “meaningful use”).

Medical coding

American Academy of Professional Coders Certified Professional Coder; certificate (2004).

Employment history

Media Production Technician; Innovation Center, Lake Area Technical Institute; Watertown, SD

work-study: 2009 – 2011

Gourmet Sandwich Maker; Jimmy John’s Gourmet Sandwiches, Watertown, SD; 2008 - current

Data Analyst; NeoRx, Seattle, WA; 2005

Document Control Specialist / Analyst; Lumenis, Inc., Salt Lake City, UT; 2000 - 2003

Writer/Document Control; HGM, Salt Lake City, UT; 1998 - 1999

Instructor of Computer-Aided Drafting/Design; ITT Technical Inst., Murray, UT; 1995 – 1997

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