Customer Service Sales
Resume:
DEBRA HOVEY
*** **** *** ***** ********** IN ****3 219-***-**** ****.*****@********.***
Profile
Strong Executive Assistant with over 20 years experience in senior management level support.
Dedicated and technically skilled business professional managing departmental relations and special projects for senior management and executive level team members.
Focused on productivity, efficiency and problem solving while achieving set goals and exceeding expectation
Offering computer skills in the MS Office Suite (Word, Excel, PowerPoint, and Outlook) and other applications/systems.
Key Skills
Office Management Policies & Procedure Manuals
Executive Support & Personal Assistant Benchmarking Techniques
Exceptional Time Management Report & Document Preparation
Superior Customer Service Spreadsheet & Document Creation
Calendar Management Meeting and Event Planning
Experience
The Pathfinder Group, Valparaiso, IN
Executive Assistant to the President 2010 – 2011 (October)
Providing confidential executive level support, managing and coordinating the administrative functions and welfare with the offices of the President and VP of Sales/Marketing. Regularly required to resolve complex problems independently. Demonstrate ability to organize information and data, manage executive calendars and office operations.
Liaison between management and departments of eight employees
Arrange conference calls, scheduled meetings and made travel arrangements
Manage expense reports and accounts payable function for the senior management team
Coordinate department workflow, forecasting and reporting analysts
Prepare daily correspondence, financial and sales reports for management
Emerson Power Transmission Corp, Valparaiso, IN 1992-2009
(Division of Emerson Electric-$28 Billion Corp)
Administrative Assistant to the President and COO
Supported the Vice Presidents of Sales/Marketing, Finance and General Manager
Directed day-to-day functions for the President’s and COO office. Provided high-level administrative support to the executives and office staff with a wide array of diverse, complex projects ensuring efficiency and effective operation. Exercised independent judgment in resolving software and hardware problems for employees. Utilized the Internet extensively to research and compile data to prepare reports.
Handled all official company correspondence / documents
Responsible for sorting executive mail for importance, urgency and distribution. When required, compose correspondence of a general nature from general notes and verbal instructions.
Coordinated all key Customer / Vendor Meetings, as well as organizing and facilitating Board Meetings, and other Executive Meetings.
Managed President’s Calendar and completed Expense Reports
Liaison to Vice Presidents and Department Heads and Staff
Prepared meeting books from PowerPoint and Microsoft Word presentations
Participated in Community Events for fundraising
Set up facilities for meetings for up to 50 people with room layout / name cards / office equipment / catered meals
Arrange all domestic and international travel (including corporate jet arrangements) – airline / vehicle and hotel reservations
EPT/McGill, Valparaiso, IN 1973-1992
(Purchased by Emerson Electric in 1992)
Executive Secretary to the National Sales Manager/Secretary to the Chief Engineer/Receptionist
Education
Valparaiso High School diploma in Business Administration
Professional Development
Continuous Education Credits in Microsoft PowerPoint and Excel
Professional References
Robert E. Swinehart
President & COO
Emerson Power Transmission Corp.
Gene Yarussi
Chief Executive Officer
Emerson Power TransmissionCorp.
James C. McGill
Chairman of the Board
McGill Manufacturing Company, Inc.
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