Customer Service Quality Control

Mr. Richard Lee Barnes

**** ****** ****.

Avon, IN 46123

317-***-**** (Daytime & Evening)

317-***-**** (Mobile)

dnhdsa@r.postjobfree.com

Objective: To obtain a position in Supervising/Managing an operations/production department

Education: Ben Davis High School – Indianapolis, Indiana May 1978 to May 1981

Experience & Skill Sets: Customer Service - Entry Level Customer Service, Human Resources - Employee Relations, Training & Development, Manufacturing/ Production - Inventory, Inventory Control, Logistics, Machine Operator, Machinist, Manufacturing, Operations, Packing, Plant Management, Quality Control, Shipping & Receiving, Warehouse

Work Experience and Qualifications:

Production Supervisor - Sumco Inc.

3515 East Girls School Rd., Indianapolis

March 2008 – Current

Duties: Electroplating of metal reel to reel coils.

Responsible for all manufacturing and support related activities in a 3 shift operation with $4+ million in monthly sales, consisting of 110+ hourly employees, process engineers, technicians, maintenance, and shipping personnel. Operations are comprised of 25 continuous reel to reel electroplating lines capable of multiple processing applications and various size ranges of material.

Implementation of Lean Manufacturing principles and processes

Safety program administration, coordination and compliance

Environmental Management system compliance

Supply Chain Management

Project Management

QMS development and adherence

Director of Production - Butler MacDonald

5115 West 79th Street, Indianapolis

October 2006 to March 10 2008

Duties: Responsible for all production, Quality Control and Scheduling for a three shift operation which includes production, quality, shipping, receiving

Managed 3 production supervisors that reported directly to me

Responsible for all employee evaluations, corrective actions and disciplinary action Oct. 2006 Butler was a 1.3 million pound a month recycler of plastics. By Oct. 2007 we had produced 3.4 million pounds a month with customer satisfaction and quality standards well above expectations.

Production Manager - Cambria Fab Shop

Greenfield Indiana

July 2004 to October 2006

Duties: Production Manager responsible for a three shift operation that designs and manufactures Custom Quartz Countertops.

Managed Flow waterjet, CNC, Saws, & Edgers.

Responsible for quality control, production, employee reviews and disciplinary actions.

Production Supervisor - Herff Jones

4601 West 62nd Street, Indianapolis

January 1995 to July 2004

Duties: Operating offset presses, moved to folder, cutter, foil presses and blind embossing. Advanced to folder operator and was responsible for all aspects of production, quality, and customer satisfaction.

Plant Superintendent - John H. Harland Check Printers

4432 West 62nd Street, Indianapolis

August 1985 to January 1995

Duties: Responsible for the printing of personal and business checks.

Managed a three shift operation with supervisors on each shift reported directly to me. Oversaw Production, quality and maintenance.

*References Available Upon Request*

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