Project Manager Customer Service

CHAD KING

**** ***** ** • Balsam Lake, Wisconsin 54810

****@********.*** • 715-***-**** • 715-***-**** FAX

CONSTRUCTION SALES/PROJECT MANAGER

Goal-oriented, construction professional dedicated to developing long term relationships with clients and accounts. Skilled at providing top notch customer service and retaining business. Expertly offer product and technical support to customers. Strong communicator able to collaborate effectively with clients and colleagues at all levels. Vast experience in the construction trade including energy efficient building practices.

CORE COMPETENCIES

• Territory Development

• Computer knowledge

• Project management • Estimating/Take-offs

• Customer Service

• ICF Construction • Sustainable design

• Training

• Plan reading

EXPERIENCE

NELSON CONSTRUCTION SERVICES – Balsam Lake, WI May 2008 to Present

Sales/Project Manager

Sell and manage upscale residential and light commercial construction projects. Take projects from the bidding process to completion. Create bid and estimates. Plan reading, vendor and sub-contractor negotiations, on site presentations and demonstrations. Oversee customer billing and change orders. Promote green sustainable energy efficiency building practices. Keep projects on budget and schedule. Trade shows and advertising.

NELSON CONSTRUCTION SERVICES – Balsam Lake, WI 2002 – April 2008

Field Supervisor

Schedule and coordinate construction processes on projects. Work closely with customers and subcontractors while keeping multiple projects on schedule and within budget. Provide oversight of laborers, specialty trade subcontractors, and suppliers. Manage ongoing safety of the job sites, plan reading, and material estimating. Direct and monitor compliance with building and safety codes. Train new employees on all aspects of their role.

Key Achievements:

 Supervised/managed all insulated concrete form (ICF) projects.

 Oversaw an $800K ICF church and a $2.4M residential townhouse.

 Responsible for scheduling $6M in new construction and home renovation projects.

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RYAN CONSTRUCTION / MORTENSEN CONSTRUCTION– Minneapolis, MN 1997 - 2002

Journeyman Carpenter

Commercial concrete form carpenter. Acted as form crew leader experienced in multiple concrete forming techniques and procedures. Projects included Excel Energy Center, Target Tower, Super Valu Distribution Center.

DART TRANSIT – Eagen, MN 1995 - 1997

Fleet Coordinator

Oversaw largest account with 70 Target stores, managing 14 drivers. Coordinated the movements of trucks and freight, solicited customer freight business, and directed equipment utilization. Ensured service performance standards and driver productivity. Assisted with or completed monthly billing, completed various reports for Target and Dart management. Managed driver payroll and driver turnover / retention. Responsible for yard hostler productivity, store delivery productivity and shift safety compliance.

BAUER BUILT – Shakopee, MN 1993 -1995

Commercial Sales Representative

Acquired new, lucrative accounts while maintaining and enhancing existing accounts. Secured orders through knowledgeable product and feature demonstration and customer needs analysis. Excelled at territory and market penetration. Applied understanding of industry trends to solicit and qualify new business and introduce new products to existing clients. Stayed abreast of market conditions to maintain a competitive advantage.

EDUCATION

Associate Degree in International Business & Trade • Anoka Vocational Tech. Institute – Anoka, MN

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