MATTHEW NNAMDI
ORANGE, NJ ****0
973-***-**** (mobile)
*************@*****.***
OBJECTIVE: Acquire position that will fully utilize my technical experience in the areas of networking,hardware / software
repair and support .
PROFESSIONAL EXPERIENCE:
12/07 to Present Computer Field Service Technician, RCM Technologies , Elizabeth area of North Jersey.
Troubleshooting and repair all dell equipments , desktop, laptop, setting up of networks, etc.
6/05 to 12/07 Field Support contract Technician, Qualxserv, Northern New Jersey / New York Regions
• Perform technical support and repair on DELL desktops and laptops
• Perform technical support and repair on Hewlett-Packard, Compaq and E-machines
6/02 to Present Network/PC Administration Support Technician (self-employed), Cobbsservices, Inc., Orange, New Jersey
• Provide PC troubleshooting, repair, maintenance and system administration support to small
business and end-user accounts
8/98 to 6/02 Computer Support Technician, West Morris County School District, Chester, New Jersey
• Support local and remote users in all aspects of network hardware and software administration
• Create and manage network objects (users, groups, printers, queues, client/server and peer to peer)
• Installation of all LAN/WAN Equipments, Routers, Bridges, Network(wired/wireless) and maintenance
• Complete responsibility for PC troubleshooting and associated repairs
• Perform routine system backups, install system upgrades, software release and patches
• Complete responsibility for A/V support (operating audio visual equipment, conference calls, wireless/in-built microphone, rear screen projectors, satellite/desktop TV’s and Tele/Video Conferencing)
12/97 to 7/98 Network Support Technician, PC Help, Clark, New Jersey
• Provide help desk support for Netware and Windows NT
5/97 to 6/97 Systems Analyst/Administrator, Irvington MRI, Irvington, New Jersey
• Install Novell Networks and Windows NT
• Provide system support to assigned clients
4/95 to 3/97 Systems Analyst, Computronics LTD., London (UK)
• Complete responsibility for LAN network configuration, Windows NT vs. 3.51,
• Managed Novell NetWare 3.12 configurations and end-user workstations
• Created and maintained client and domain security accounts
• Configured and assigned system protocol addresses
• Configured physical network devices- -including bridges, modems, CSUs and DSUs
• Maintained TCP/IP LAN/WAN services for end-users
• Utilized C-language programming as needed
HARDWARE: LAN: Wiring, Ethernet, Bridges, Hubs, and PC assembly from component level
WAN: Cisco Router, Repeaters, Amplifiers, Sniffers and Monitoring of WAN Services
Wireless Equipment etc .
SOFTWARE: NetWare 4.11, NetWare 5.0, Windows2000, Windows NT, Windows95, Window98, MS Office Suite
Crystal 4.0, C++, SACI, Win2000, Active Directory, XP. And Vista
EDUCATION:
• Higher National Certificate in Computer Software Engineering, Newham College, Stratford, London, England
• Diploma in Telecommunications / Electromechanical Engineering, P&T Training School, Lagos, Nigeria
TRAINING:
2005 DELL Certified Technician
1999 Troubleshooting and Maintaining PCs ( IBM’s and Compatibles), National Seminars Group, Princeton, New Jersey
Novell NetWare 4.11(Administration), Zincom Technology School, Edison, New Jersey
1995 - 1996 Certificate in Computer Maintenance and Data Communication Networks, Lambeth College, West Norwood, London,
England
1995 - 1996 Certificate in hands-on Novell Networks 3.12 and Microsoft NT 3.51, Thames Valley University, Slough, England
Certificate in Data Communications Networks, City and Guild, Lexam Board, London, England
REFERENCES: Furnished upon request