Customer Service Manager

Location:

Salary:

open

Posted:

August 10, 2012

Alicia Tignor

************@*****.***

Qualifications

Five years of serving experience in fast paced, detail oriented restaurants.

One year of restaurant management experience in a fast paced dining facility.

Excellent customer service skills.

Tips Certified

Education

Completion of the GED and some college classes

Flagg Ranch Resort, Moran, Wyoming Summer 2009, 2010, 2011,2012

Server

Cashier

Took orders, served and provided excellent customer service.

Responsible for processing payments for all dining room servers and preparing the daily deposit.

Manage opening and closing procedures.

Make certain that all patrons are satisfied with their food requests and all that pertain to their orders.

Efficiently train new employees in point of sales system.

ServSafe certified.

Deer Valley Ski Resort, Park City, Utah 12/2010-04/2011

Lead Childcare Teacher

Lead fellow teachers in following daily curriculum and operations.

Plan activities that would stimulate growth in language, social and motor skills.

Provides daily childcare and protection for class of 30 students.

Follow and enforce proper sanitization procedures.

Prepare nutritious meals and snacks for the children.

Keep daily records and reports on children and discuss events with parents.

Little Azio, Norcoss, GA 01/2008-04/2009

Shift Manager

Server

Efficiently guide employees at their assigned tasks to ensure proper execution of those tasks.

Responsible for preparing the daily deposit, opening and closing all registers and locking doors.

Promoted from server to shift manager in April of 2008.

Took orders, served and provided excellent customer service.

Make certain that all patrons are satisfied with their food requests and all that pertain to their orders.