Customer Service Quality Control

JEFFERY H TUIASOSOPO

PO BOX ***COPPERAS COVE, TX 76522254-***-****   ( Home ) 254-***-****   ( Work ) ******@****.***

Work History

Apr 30, 2001 Robertson Avenue Baptist Church – Copperas Cove, TexasYouth Director, Youth Minister, Youth PastorResponsible for Managing curriculum, activities and teaching in the ministry. Responsible for the weekly teaching and counseling for all staff members in the youth department, Junior High and High School students and their families. Conduct and plan organized outreach mission to the community to promote the spiritual fulfillment that is inherit by having a strong spiritual foundation, and also promoting the church mission. Conducted daily and weekly counseling sessions with students and their parents dealing with social issues of the time. Performed counseling services to members who are dealing with life impacting issues, funerals, weddings, also conducted visits to students and members of the church in hospitals, juvenile centers, and prisons to provide spiritual guidance and spiritual support to those in need of prayer and encouragement.

Jul 01, 2000 - Jan 31, 2001 TECOM - Fort Hood, TexasProperty Control SupervisorPerforming a daily requisition of supplies needed for all approved work orders. Conducting a daily and weekly account of all equipment turned in by the workers and or military units. Conducted daily and weekly turn in of all unserviceable to the Department of the Army Requisition Yard (DRMO). Assisted in the annual budget submission for the department by performing a thorough internal auditing of all files. Reviewing and conducting a quality control on approved and disapproved requisitions. Keeping accurate accountability of funds used monthly, quarterly and yearly by the department.

Feb 01, 1999 - Jul 31, 2000 DELL COUPUTER SECURITY DIVISION (WHAKENHUT) - Austin, TexasSECURITY OFFICERConducted security in the factory for employees and the company’s valuable assets. Performed regular security checks throughout the area for unauthorized use of company assets, and providing customer service to all visitors visiting the company. Performed video surveillance of all vehicles entering and leaving the factor and by providing a secure environment for all employees. Participated in the quality control of factory merchandise shipment. Supervising shift workers for work and break times.

May 01, 1990 - Jul 31, 1998 US ARMY - Fort Hood, TexasFUEL HANDLERPerformed petroleum testing for aviation fuel for safety and quality product control. Performed dispensing and receiving of all petroleum products entering the motor pool and the flight line. Performing and accurate timetable between the flight operations department and the POL section to coordinate refueling and de-fueling activities within the unit. Supervised and Maintained an "esprit de corp." environment for all subordinates and supervisors to enhance a safe and good work environment. Training and providing Training time to all employees to ensure the proper and safe procedure for refueling of aircraft's and wheeled vehicles for the company. Conducting regular meetings with all leaders to promote quality care for all employees and their assigned equipments. Conducted inventory for all equipments assigned to the company for proper readiness at all times for any jobs requested by department executives.

Education

Aug 1987 - Aug 1991 Washington State University - Pullman, WashingtonEducation Level: Bachelors DegreeMajor: SociologyMinor: CriminologyGPA: 3.0Total Hours: 195.0Graduated: No

Jan 1995 - Jun 2003 Central Texas College - Killeen, TexasEducation Level: 3+ years college, technical or vocational schoolMajor: Computer ScienceMinor: Information System TechnologyGPA: 3.0Total Hours: 75.0Graduated: No

Training and Certification

Oct 01, 2004 - Mar 30, 2005 Trump UniversityEffective ExecutivesTraining In Effective Daily Organizational Habits And Promoting Good Work Ethics In A Company. Utilizing Resources To Advance The Mission Of The Company And To Save Valuable Time And Capital. Organizing Community Outreach Programs.Status: Completed

Jan 05, 2004 – June 15, 2004 University of Texas Executive Training Course

How To Be A Successful Executive

Training In Corporate America Standard Executive Procedure. Training In Maximizing The Use Of Companies Resources To Accomplish Critical Task And To Minimize Critical Mistakes. How To Read And Interpret Financial Documents (Balance Sheets, Pro Forma, Break Evens, Etc.) And Utilizing Valuable Information To Build A Strong Brand In Order To Maximize Profits And Revenues Quarterly. How To Write A Business Plan From Scratch And To Write A Grant Proposal.

Status: Completed

Jun 01, 2001 - Jun 07, 2001 Copperas Cove Independent School DistrictComp TIAComputer Hardware And Software Troubleshooting. Installing And Removing Components Of A Computer System According To Industry Standards. Proper Deployment Of Systems On The Local And Wide Area Networks With Proper Network Settings.Status: Completed

Occupational License/Certification

  Microsoft Inc. - Austin, TexasMCSECertificationIssued: Jan 07, 1999

Language Skills

  English - Excellent ( Read, Write, Speak )

Samoan – Excellent (Read, Write, Speak)

Driver's License

  Class A – CDL Commercial Driver's License Endorsements - N - Tanker, P - Passenger

References

  Jody JonesPastorRobertson Avenue Baptist Church254-***-****

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Judy BowenRealtorHallmark Homes(254) ***-*****************@***.**.***

  Charles "Bud" HatterFriendHatters Construction254-***-****

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