Business Analyst, Project Manager, IT Manager, Hogan Developer

IT Manager, Project Manager and Business Continuity & Disaster Recovery Manager and Specialist

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Information Technology Management * Program Management * Project Management * Systems and Application Design and Development * Quality Assurance * Data Architecture * System and Data Conversions and De-Conversions * Business Continuity * Disaster Recovery * Data Center and Data Migrations.

Innovative big-picture leader, inquisitive and extremely adaptable, with passion, high integrity and commitment, effective negotiation, planning, organizational, communication and client service skills, as well as a solutions oriented approach to problem solving and drives on-time cost controlled programs and projects in alignment with budget restrictions.

A self-starter and experienced IT leader/manager, planner, coordinator, implementer with extensive experience in various IT Environments, primarily within, but not limited to, some of the top ten finance/banking corporations.

• Expert level of experience (10+ years) in Information Technology Management

• Expert level of experience (10+ years) in Project Management

• Expert level of experience (5+ years) in Business Continuity and Disaster Recovery

• Expert level of experience in Application/System Architecture, Systems and Application Design, Development, Programming, Testing, Implementation, Production Support

Expert level of experience (20+ years) in HOGAN Architecture, Design, Development, Programming, Testing, Implementation in IBM mainframe environments with TSO, CICS, IMS, VSAM, DB2, IMS Fastpath, COBOL, including Hogan UMB, Hogan PEM, Hogan IDS (DDA and TDA), Hogan CIS, GLI, FSS, OTP, SPS, DPS, FPS, Hogan ILS, ODS/PAS.

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SUMMARY OF QUALIFICATIONS________________________________________

Leadership highlights:

Strategic Leadership & Vision: Define and develop IT direction and strategy, align technology systems and solutions, within the business vision and strategy, with proven results over multiple years and locations. A turnaround expert who ensures stakeholder satisfaction through constant communications and relationship building–producing consistent, quality results and tightening cost controls of multimillion programs.

Technology Solutions for business growth: Successfully developed and implemented solutions with extensive international IT, financial, audit, and management knowledge and experience to increase revenue and decrease operating costs.

Compliance Standards: Push quality of requirements, managed performance, and implementing solutions with specific mentoring of team beyond expectation.

Leadership: Achieved peak performance and highly productivity through implementation of Cross Functional Management, as well as Matrix Management.

Critical Program/Project Execution – Led the implementation of an extreme complex multi-million dollar data center move (migration) to single integrated, enterprise data center across different states on time and within budget. The project team consisted of 400+ team members representing 60+ business lines, technical departments/teams in the enterprise.

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SELECTED CAREER ACHIEVEMENTS________________________________________

Program/Project Management: Expert level of experience driving complex cross-functional enterprise programs and projects, creating and maintaining IT project deliverables, including project charters, work breakdown structures, requirement matrixes, project plans, test plans, project schedules and budget analysis. Led numerous complex 1-6 month projects as well as multi-million dollar projects spanning more than 1 year, from initiation to rollout – for the complete life cycle of the projects, covering project initiation, design, development, testing, quality assurance, risk management, budget control, implementation, validation, project documentation, guides, manuals, procedures, policies, standards, sign-offs, and training of trainers and training/directing junior project managers.

Information/Technology Management: Successfully trained, built, led and managed multiple teams (project managers, business analysts, programmers, testers, trainers) , who developed, maintained, enhanced and supported Mortgage Loans, Personal Loans, Construction Loans, Commercial Loans, Dealer Financing, Hire Purchases, Leases, Checking, Savings, Fixed Deposit, Retirement, Customer Information, Cross-Sell and Analysis and Profitability Systems while responsible for the overall management of these critical 24/7 online/real-time core applications serving millions of customers.

Disaster Recovery and Business Continuity: Managed and coordinated the DR (Disaster Recovery) and BC (Business Continuity) function of a major financial institution’s retail division with 2,239 retail branch offices in 15 states, 4,932 ATMs, 2 major data centers housing mainframes and 2,000+ servers, 43,198 employees.

Successfully aligned technology/recovery/continuity solutions with business vision and strategy and was senior member and stakeholder of the company’s Continuity Assurance Working and Steering Committees designing, reviewing, approving, implementing and overseeing DR/BC Policies, Standards, Planning and Tests.

Liaise, coordinate and work with Divisional Executive, his immediate IT Group Managers and their direct reports, the OCA (Office of Continuity Assurance), the Audit Dept, and the ORAA (Office of Regulatory and Audit Assurance) to ensure bank and federal compliant, cost efficient and world class standard technology and infrastructure.

Envisioned and successfully implemented complicated approach to change pre-existing negative perception in company regarding disaster recovery and business continuity to an extremely positive and supportive one with a dramatic increase in quality of overall preparedness.

COMPETENCIES/DISCIPLINES

• Application and Systems Design, Programming and Software Development.

• Application and System Testing, Implementation, Support/Application Repositories.

• Audit and Financial Control.

• Budgets and Accounting/Cost Estimation.

• Staffing and Scheduling.

• Risk and Compliance.

• Conversions, Migrations, Mergers.

• Event Response and Management.

• Business Continuity/Disaster Recovery.

• Technology Operations.

• Change Management/Incident Management.

• Customer Service/Quality Assurance/Process Improvement.

• Systems Integrations/Systems Architecture/Database Design.

• Hogan Applications/Architecture.

• Mainframes/Servers

• Strategic Vision, Mission, Planning.

• Multi-disciplinary Teams.

• Data Center Migrations.

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Technical Tools, Utilities, Languages________________________________________

Hogan (Hogan UMB, Hogan PEM, Hogan IDS (DDA and TDA), Hogan CIS, GLI, FSS, OTP, SPS, DPD, FPS, Hogan CAMS, Hogan ILS), MS Project, Word, Excel, PowerPoint, Outlook, Visio, Access, Lawson, Endevor, Remedy, TSO, Roscoe, File-Aid, CA7/11, Eztrieve, ICTools, CICS, IMS, Cobol, IBM JCL, Assembler, Basic, .Net, C#, C++, Visual Studio, DotNetNuke, MS WebMatrix, LAN’s, Personal Computers, ASP, Mainframes, Servers, RUV, IBM Utilities, NDM/FTP/File Transmits, LDRPS, Quickview, Riskview, MS Access, HTML, VBScript, JavaScript, PMLC, SDLC, Various Project Methodologies, SharePoint Administration.________________________________________

Technical Systems/Applications________________________________________

Hogan Deposits, Checking Accounts, Savings Accounts, Fixed Deposits, Retirement accounts, Short- and Long Term Leases, Hire Purchases for Vehicles, Planes and Industrial Equipment, Personal & Business Loans, Construction Loans, Mortgage Loans, Home Equity Line-of-Credit, Customer Information Systems, General Ledger Systems, Analytical and Information Systems, Business Continuity and Technology Recovery Systems, Point-of-Sale, Stock/Inventory, Ordering, Marketing and Cross-Sell Systems ________________________________________

PROFESSIONAL EXPERIENCE________________________________________

01/01/2011 – Present US Bank Technology Consultant

04/01/2009 – 12/31/2010 Wells Fargo Bank Technology Consultant 05/20/2002 – 03/31/2009 Washington Mutual Bank Senior IT Manager

08/01/1997 – 05/19/2002 Wells Fargo Bank Technology Consultant 01/01/1995 – 07/31/1997 First National Bank, S.A. Technology Consultant

01/01/1990 – 12/31/1994 ABSA Bank, South Africa Technology Group Manager

01/01/1983 – 12/31/1989 ABSA Bank, South Africa Senior Project Manager

01/01/1982 – 12/31/1983 Infogold/Anglo American Computer Operator

01/01/1979 – 12/31/1981 Admin Board SOFS, S.A. Internal Auditor

01/01/1976 – 12/31/1978 Dept Auditor General, S.A. External Auditor

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EDUCATION________________________________________

Degree in Computer Science and Information Systems, 1985

UNIVERSITY OF SOUTH AFRICA – Pretoria, South Africa, 3 Years.

Diploma – Project Management, 1987 – PMI Equivalent

S.A. SCHOOL FOR PROJECT MANAGEMENT – Faculty of the University of South Africa, Pretoria.

Training was combined with substantial practical, real-life, project experience over 10 years.

Professional training/courses

Multiple Team & Project Management, System & Database Design, Communications, Information System Management, People and Time Management, Financial, Budgeting, and technical IT training/courses.

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