Customer Service Administrative Assistant

Location:

Dolton, IL, 60419

Salary:

9.00

Posted:

April 17, 2012

Contact this candidate

Resume:

Jamie Beth Martin

***** *** ******

Dolton,IL ***19

Cell:708-***-****

Home:708-***-****

Email:*************.******@*****.***

Education

Kenwood Academy HS (Sep./2002-Jun./2006)

**** *. ***ckstone Ave.

Chicago,IL 60615

HS Diploma Received (General Studies)

Moraine Valley Community College (Aug./2006-Oct./2006)

9000 W. College Pkwy.

Palos Hills, IL 60465

No Diploma Received (General Studies/Health Sciences)

Illinois School of Health Careers (Jan/2007-May/2007)

11 E. Adams St. #200

Chicago, IL 60603

No Certificate Received (Dental Assisting)

Work Experience

Starbucks (Cafe)

Barista

Sep. 9, 2006-Nov. 5, 2006

30 W. Erie

Chicago,Illinois 60654

Duties Performed:Cashier, provided customer service, brewing coffee and tea, using coffee urns, dripping and vacuuming coffee and tea makers, utilizing kitchen equipment, prepared beverages and food, perform various duties to fill customers' orders, clean and polish utensils and equipment used in beverage and food preparation, stock shelves with merchandise according to company standards

Supervisor:Ruby Duncan

Contact:312-***-****

Reason for Leaving:Schedule conflicts with school

Justice/Tween Brands Inc. (Girls Retail)

Sales Associate

Nov. 18, 2006-Jan. 3, 2010

845 North Michigan Ave.

Chicago,Illinois 60611

Duties Performed:cashier, processing customer transactions, assisting and addressing customer needs, meeting quotas by effectively selling merchandise, maximizing and generating sales, organizing and arranging displays, stock, inventory control, cleaning, organizing floorsets, ensure productivity of sales, selling while using store training methods, educating customers on products and merchandise

Supervisor:Lindsey Granger Contact:773-***-****

Reason for Leaving:Lack of hours

Chicago Skyway Concession Company (Transportation)

Toll Collector/Seasonal

Sep. 1, 2010-Jan. 11, 2011

8801 South Anthony Ave.

Chicago,Illinois 60617

Duties Performed:Extensive cash handling (transactions average $5,000 per day), collect cash for tolls, verifying completion of accurate amount of bank at beginning and end of shift, process cash deposits for vault, utilize all security methods for cash, responsible for personal cash drawer at beginning and end of shift, possess thorough knowledge of directions to locations and surroundings to assist customers, maintain controlled traffic at gate, report all violations, accidents, and obstructions to on duty supervisor providing customer service at a timely and efficient manner, report all problematic transactions in the event of a customer running through the gate without paying the toll to ensure no transactions are incomplete or fraudulent which may cause bank to be inaccurate, maintaining perfect discipline record/ no prior problems with inaccurate bank or theft

Supervisor:Leon Walton

Contact:773-***-****/773-***-****

Email:**********@*************.***

Reason For Leaving:Was offered extended employment but had to voluntarily quit due to relocation of personal residence.

References

Renee Brantley (Personal)

6100 South Ingleside

Chicago,Illinois 60637

773-***-****

Occupation:Administrative Assistant/Urban Studies/Community Development Graduate Student/Alabama A&M University

Relationship:School Alumni/Close Friend

Years Known:14 yrs.