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Computer Support Specialist, Industrial Engineering, Business

Location:
Columbus, Ohio, 43215, United States
Salary:
open
Posted:
May 25, 2010

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Martin D.

Phone: (614) ***-****

Objective

Seeking a position in Computer Science/Information Technology, Industrial Engineering, Business Administration or related field where my academic preparation and work experience would be useful and be able to contribute back to the community.

Education

Ohio State University, Columbus, Ohio

B.S. Industrial and System Engineering, June 2004

Minor: General Business

Franklin University, Columbus, Ohio

B.S Computer Information and Technology, January 2010

Franklin University, Columbus Ohio

M.A. Business Administration and Management, expected graduation January 2012

Skills and Qualifications

- Extensive work experience with remote support.

- Work and education experience of LINUX/UNIX/PERL scripting.

- Proficient with Microsoft Office Suite, such as Word, Excel, Access, PowerPoint, and others.

- Knowledge in VB, Java, and C programming language.

- Good understanding with Oracle software for SQL database.

- Other important courses include: manufacturing, operation management, statistic, chemistry, physic, accounting, finance, marketing, prototyping design, and polymer processing fundamentals, industrial safety and simulation.

- CompTIA A+ certified.

Project/Internship Experience

Operation Research Project (Groveport, OH)

- Designed a new work flow in order to minimize material handling cost for Cardinal Health Co.

Simulation Project (Columbus, OH)

- Used Arena simulation program to measure efficiency in Nationwide Insurance advertising department.

Design of Experiment Project (Columbus, OH)

- Conducted research experiment using regression method to find flaws in a product efficiently.

Manufacturing Project (Columbus, OH)

- Improved old facility layout with Auto Cad and lean manufacturing method for Fine Cast Co.

Work History

Franklin University, Columbus, Ohio

Desktop Technician, (2007 - 2009)

- Repairing/troubleshooting hardware (PC, Printer, and other electronic equipment), imaging computers, etc.

- Encrypting hard drive, remote assistance, and other application/software troubleshooting.

- Network troubleshooting and repair with Windows based server and former Novell network.

- Using Windows Active Directory to help manage user/computer permission, group policy, and etc.

- Working together with help desk with ticketing system to expedite client request.

Ohio State University, Columbus, Ohio

Technical Assistant, (2001 - 2004)

- Helped patrons in computer lab, maintained and troubleshooting computer lab equipment.

- Served patrons to check out or check in books.

- Learned hospitality service indirectly by serving the library’s patrons.



Contact this candidate