Christopher Jackson
**** ***** ****** #*** * Houston, TX 77072
Home Phone: 832-***-**** cell (281-***-***** Email: ****************@*******.***
SUMMARY OF QUALIFICATIONS
More than 15 years of experience as a Systems Support Analyst/Web Developer in the IT industry. Knowledge of PC, printers, peripherals, hubs, modems, cabling, and servers. Ability to set up and configure computer hardware and peripheral devices and install new software releases and system upgrades. Skilled in ergonomic crimp frame, punch down tool, cable cutter, cable stripper, hex key set, ratcheted screw drivers and nut drivers. Web servers, hardware and software, designing websites, generating and revising web pages, replying to user comments, and examining traffic through Web sites.
PROFESSIONAL EXPERIENCE
Mobile Mini, Inc. Houston, TX
Leasing Agent 10/07 – 7/08
• Leased storage containers and mobile office units for construction sites
• Took orders from customers and input into database
Thinops communications Inc. Houston, TX
Marketing consultant 1/09 – Present
• Made more than 250 outbound calls per day
• Performed pre-screening and hard credit checks for Cingular customers
• Recorded detailed orders from customers and input into database
• Sold and answered inquiries about AT&T products and services
TalentTree/Chasecom Houston, TX
Business-to-Business Agent 1/06 – 12/08
• Made more than 250 outbound calls per day
• Performed pre-screening and hard credit checks for Cingular customers
• Recorded detailed orders from customers and input into database
• Sold and answered inquiries about AT&T/Cingular products and services
ITQ Computers, Inc. Houston, TX
Technical Support Analyst 1/01 – 9/05
• Installed, administered, troubleshoot, and resolved customer computer hardware, software and network issues
• Sold computer and electronic equipment and components
• Took inventory of products, set up merchandise displays, and provided technical telephone support
• Built and maintained customer websites
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EDUCATION
Alief Hastings High School, Houston, TX – G.E.D. Awarded
University of Houston-Downtown, Houston, TX – Comp Science, Biology studies
MTI College, Houston, TX – Computer Systems Technology studies-Web Subspecialty (CWT)
The WorkFaith Connection, Houston, TX – Job Readiness Workshop – Certificate Awarded
Certifications: Certified in Microsoft Office Software.
*References Available Upon Request*