Underwriter

**** ***** ****** **** *** ***, The Colony, TX ***56 870-***-**** **************@*****.***

Miyoshi Hopkins

Objective

To obtain a position in mortgage banking where my experience in customer relations, processing, underwriting, funding, training and sales will be effectively utilized to improve operations and contribute to company profits.

Experience

09/01/2010-Present

Contractor Bank of America

Dallas, TX

MHA Underwriter

• Subject Matter Expert in Loan Modification Processing/Underwriting/Quality Assurance

• Familiar with fraud Detection techniques and lending guidelines

• Responsible for reviewing income and retirement docs, title commitments, surveys, contracts, appraisals, HOI, taxes, warranty deeds & POA’s

• Updated Edge/Statusmart with new loan findings/changes

• Issued updated conditional approvals

• Completed audits of 4-8 loans per day

• Ability to prioritize and organize functions on daily basis

• Awarded Certificate of Completion for Customer Relationship Manager Training Program

10/27/2009-12/15/2009

Citigroup Mortgage

Irving, TX

Mortgage Processor

• Reviewed and Submitted completed files to underwriters for review

• Collected and uploaded documents to prepare for denial or incomplete packages

• Maintained a book of business for client list of more than 100

• Processed all payments , recurring payments, and forbearances

05/18/2009-8/01/2009

Your Federal Credit Union

Irving, TX

Vault Teller, Member Service Representative

• Assisted customers in lobby, drive thru and via telephone

• Responsible for ordering/monitoring cash supply and balancing cash including Vaults, teller drawers, branch deposits and ATM’s

• Ability to work well under pressure, while multitasking and demonstrating accuracy

03/05/2008-05/17/2009

Metro Medical Credit Union

Dallas, TX

Head Teller/Member Service Representative

• Processed deposits, withdrawals, collection items and certificate of deposit over $60,000

• Demonstrated accuracy and attention to detail on all accounts

• Provided assistance to members in person and via phone

Education

08/2000-05/2004

Pine Bluff High School

Pine Bluff, AR

Diploma

08/2004-08/2007 University of Central Arkansas Conway, AR

Skills Profile

• Quality Assurance, Customer Service, Executive & Administrative Support, Auditing

• Filing Database, Records Management, Reports & Spreadsheets, Data Entry

• Word, Excel, PowerPoint, Home Retention, Windows, Outlook, AS400

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