Software QA Tester

Objective:

Seeking a technically challenging position in Quality Assurance Testing that provides a highly motivated, progressive, friendly environment, which allows the pursuit of career advancement and expand my knowledge and skills.

PROFESSIONAL SUMMARY

Over 5 years of experience in Information Technology with emphasis on Software Testing/Quality Assurance. Experience in testing of Client Server and Web based applications using Manual testing techniques and Automation tools.

Core Summary Skills

• 5 years of testing experience with proficiency in both manual and automated testing tools like

TestDirector, Mercury Quality Center, WinRunner, QTP and LoadRunner.

• Knowledge of various phases of Software Development Life Cycle (SDLC).

• Developed and executed test cases both manually and using automated tools.

• Strong Manual and Automated Testing experience in IBM Mainframe environment.

• Experienced in creating Test Plans. Thorough hands on experience with designing test cases

covering all test conditions and eliminating redundancy and duplications.

• Expertise in Analysis of Requirement documents, Design documents & Business Rules.

• Experience in interacting with business analysts, developers, technical support and help them

base line the requirement specifications.

• Expertise in creating reusable scripts for Regression testing using QTP.

• Good experience in analyzing changes and identifying areas of the application to be regression

tested.

• Having Knowledge in structured testing methodologies and workings within a formal Product

Development Cycle.

• Performed with testing features of products to ensure they meet design specifications and product

Requirements which include Creating, executing, and maintaining test rules/ cases and driving defects to conclusion.

• Generating Automated scripts, Execute and debugging them.

• Identifying new test scenarios and Test Execution, debugging, reporting and defect tracking.

• Thorough hand on experience with all levels of testing including Smoke Testing, Functional

Testing, Integration Testing, System Testing, Regression Testing and User Acceptance Testing.

• Good working knowledge of major Operating Systems and tested applications on Windows

98/NT/2000/XP and UNIX environments.

• Good knowledge of SQL and experience at conducting backend testing.

• Experience in creating Requirements Traceability Matrix to ensure comprehensive test

coverage of requirements.

• Familiarity with programming and scripting languages.

• Multiple domain experience: Insurance and Automobile.

• Strong leadership skills. Coordinating with offshore Team Members in India

• Highly motivated with an ability to meet tight deadlines and perform multiple tasks simultaneously.

• Strong analytical and problem solving skills with ability to adapt to new methods and procedures.

• Excellent Analytical, Technical and Documentation skills together with strong Interpersonal and Communication skills to interact with the Testing and Development teams.

• Self-motivated with ability to handle multiple tasks and work independently as well as in a team.

Technical Skills

Testing Tools : Mercury Test Director 8.0, Win Runner 7.0, Load Runner, Quality Center,

IBM Mainframe (Emulator), Quick Test Pro (QTP) 9.2

Defect Reporting Tool : PVCS Tracker and Star Team

Operating Systems : Windows 98/NT/2000/XP, UNIX, Ms-Dos, Macintosh.

Programming Languages : Java, Visual Basic, SQL, PL/SQL, Java Script, HTML

GUI : Visual Basic 6.0

Database : Oracle 9i, SQL Server

Browser : Internet Explorer, Netscape, Firefox and Safari

Office Software : MS Office (Word, Excel, PowerPoint)

Significant Projects

HCL Technologies America Inc., San Antonio, TX

QA Tester

Project Name: Purchase & Adjust VPP (Aug ’07 to April ‘09)

Enable members to purchase and adjust Valuable Personal Property (VPP) insurance on usaa.com and provide the MSR the ability to fully service VPP policies via Portal, increasing self-service and productivity. Developed in Java/J2EE, XML, HTML as a frontend and Oracle as a backend database.

Environment

Quick Test Professional 9.2 (QTP), Quality Center 9.0, IBM Mainframe (Emulator) and Star Team

Responsibilities

• Analyzed Test Plans and Test Cases based on Requirements and General Design Documents involved in both Manual and Automation Testing.

• Responsible for performing CIT, TI and System Testing.

• Performed black box/functional testing, regression testing and end user testing.

• Initially performed manual testing on the applications for Functionality Testing and then developed automated execution of test cases using QTP.

• Executed manual and automated test scripts on IBM Mainframe (Emulator) and expertise in navigation through Green Screens.

• Wrote test cases and test scripts collaboratively with other testers to test the functional requirements.

• Tested compatibility of Windows 2000 and Macintosh web browsers for accessing web-based applications

• Helped the Lead create Traceability Matrix to ensure comprehensive test coverage of requirements, identify all test conditions and test data needs.

• Performed data driven test in Quick Test Pro to handle those scenarios requiring multiple sets of data.

• Responsible for keeping up with the test schedule and interacting with software engineers to ensure clear communications on requirements and defect reports.

• Prioritized and classified bugs. Generated and tracked the defects using StarTeam.

• Tested the entire functionality of the application on different browsers like IE, Fire fox and Safari.

• Tested the web pages and the business rules for the application

• Test various links of Global Navigation Bar, Vertical Navigation Bar and also the text, hyperlinks and images.

• Performed End-to-End testing manually.

• Tested the functionality, User Interfaces and Security of the web application

• Quick TestPro was used to generate automated Test Scripts for System Testing

• Created scenario to define the events that occur during each testing session.

• Attending Project Status meetings on weekly basis with Onsite and Offshore Project Team members.

• Delivered weekly status reports to client detailing project activities and issues.

• Effective co-ordination between development team and testing team

HCL Technologies America Inc., San Antonio, TX

Project Name: Purchase Basic Home Owner (Jan ’07 to July ’07)

QA Tester

Provide streamlined Homeowner quote with package recommendations based on location and key home characteristics for homes, town-homes and condominiums.

Environment

Quick Test Professional 9.1, Quality Center 9.0, SQL, Star Team, IBM Mainframe(Emulations)

Responsibilities:

• Performed Regression and Integration Testing and responsible for interacting with developers and especially when Customer enters his Quote such as Basic Information of Home, Dwelling Value etc.

• Worked with Product Managers, Developers and Program Managers during Specification reviews, design reviews and test planning.

• Developed Test cases based on given Functional Specifications documents using Quality Center

• Created manual and automated tests for several different modules.

• Prepared test data for positive and negative test scenarios for functional testing as documented in

the test plan.

• Testing in IBM Mainframe environment. Navigating through Green Screens.

• Tested the applications compatibility in all versions of IE browsers.

• Responsible to perform the Quotes and Purchases operations from the Database by running the PL/SQL Queries.

• Performed Web Testing to check for broken Links in the Web Page.

• Involved in System Testing of the application.

• Extensively used SQL Queries to extract the data from the Database Backend testing.

• Used StarTeam to track, analyze and document defects

• Provided testing results and weekly status report to the QA lead.

• Executed test cases manually to verify the expected results.

IDQBS, San Antonio, TX

Project Name: Car Rental Application (May ’05 to Dec’ 06)

Software Tester

Replacement of USAA's Visual Basic based rental application (Discovery Application used by USAA's Member Service Representatives) with web based Enterprise-Rent-a-Car's ARMS application (Automated Rental Management System) resulting in the expense reduction for P&C Claims in USAA

Environment

Quick Test Professional 9.0, Mercury Test Director, Star Team, SQL, IBM Mainframe (Emulator)

Responsibilities

• Mercury Test Director was used for Test Case creation and execution

• Prioritized and classified bugs. Generated and tracked the defects using Test Director.

• Provided testing results and weekly status report to the QA lead, provided test summary report once project was fully completed

• Automated test cases using QTP.

• Executed Test Cases in Mainframe environment.

• Assist in validating unit test results. Execute system tests and validate results.

• Log defects and re-test code when applicable. Support the testing effort through application deployment

• Re-evaluated the test plans and added any additional test requirements as needed.

• Database integrity testing by executing SQL statements.

Daimler Chrysler Corporation, Detroit, MI (Aug’04 to Apr'05)

QA Tester

Project Name: Manufacturing Parts Tracking System (MPTS)

Description

Manufacturing Parts Tracking system is a data collection and reporting system that has interface with the PLC and CNC machines in the machining lines and assembly lines in floor plan. A common framework is used to access the messages from the message que and insert the records in to the MPTS database, when a complete cycle of the part is completed. Application was developed in Visual Basic for front end and Oracle for back end.

Environment:

Mercury Test Director, Windows, Oracle, SQL, PVCS Tracker, MS Office 2000 and Winrunner

Responsibilities

• Performed various types of testing such as UI, Functional and Regression using Winrunner.

• Created Test Scripts for White Box and Black Box Testing.

• Win Runner was used to generate automated Test scripts for functionality and GUI Testing

• Inserted checkpoints to check GUI objects, bitmaps, and databases and to check the response of the application.

• Used PVCS Tracker writing modification request for the bugs in the application and helped developers to track the problem and resolve the technical issues.

• Analyzed system requirements, developed & executed detailed Test plan, Test cases, Test data, Test scripts for testing the functionality, GUI, security, and usability

• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database

• Performed Validation testing on the application navigation for various scenarios and reported the errors

• Interacted with developers in fixing unknown exceptions

• Involved in manual Testing of application.

Ohio Casualty Group, Ohio (Aug`03 to July'04)

QA Tester

Description

Policy Administration Rating and Issuance System (PARIS) is to facilitate the Online Rating and issuance of property and casualty insurance policies. This system gave the user an intuitive easy-to-use management of billing rates. The data is loaded from the spec database for a specific Line of Business and the policy information are stored in the actual agreement.

Environment

Mercury Test Director, LoadRunner, Windows, Oracle, SQL, MS Office, JAVA, JAVA Script and HTML

Responsibilities

• Involved in testing the Property & Casualty application, which facilitate the online Rating and issuance of property and casualty insurance policies

• Using Load Runner developing Test scripts according to specifications.

• Responsible for Conducting the Load, Stress and Performance testing using LoadRunner.

• Performed various testing types with inserting sync points, check points (GUI, Bitmap, text check points)

• Used Test Director for reserving, executing test cases, defect tracking, and the complete test management.

• Studied application performance and maximum scalability, critical parameter such as number of users, response times, hits per seconds (HPS) and Throughput using Load runner.

• Performed extensive Backend Testing writing SQL queries.

• Tested the application compatibility in all versions of Netscape and IE browser.

• Maintained Test Scripts and involved in manual testing of application

Professional Experience

• Working as a Software Test Engineer in HCL America INC, San Antonio, TX from Jan’07 to April ‘09.

• Worked as a Software Tester in IDQBS, San Antonio, TX from May’05 to Dec ‘06.

• Worked as a Software Tester in IBM Global Services (IGSI) from Aug'03 to Apr’05

Education

• Master of Business Administration (MBA) with specialization in IT & Systems from Karunya Institute of Technology (KIT), Coimbatore, India.

• Bachelor of Commerce (B.Com) from Manonmanian Sundaranar University, India.

Professional Certification/Training

• Professional Software Certification from Executive Software Training Center in India.

• Professional Software Testing Training on Testing Techniques and methodologies from IBM Training division

• Training on QTP, Quality Center, Winrunner

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