Customer Service Sales

Gregory A. El Saieh

** ***** *** ********, ** ***68 Cell Phone: 617 529- 1913 *******@*****.***

OBJECTIVE

Seeking a position that will benefit from my customer service experience, positive interaction skills where my experience can improve the customer satisfaction.

Skills

Strong Interpersonal communication skills. Problem analysis and problem solving. Organizational skills and customer service orientation. Adaptability and ability to work under pressure. Initiator.

Experience

Sales Associate Spring 2010-Current Nordstrom Braintree, Ma

Positive commission based selling with a healthy competitive atmosphere. High expectations, and specific goals to achieve during shifts. Personalized thank you letters, follow up phone calls, and individual section upkeep is required.

Sales Associate (par time) August 2010- Current G by Guess Braintree, Ma

Greeting customers, Thrived within busy, high-volume environment requiring the ability to prioritize and provide exceptional customer service. Received payment cash, check, credit cards, voucher and automatic debits. Assisted customers by providing information and resolving their complaints.

Voting Specialist Broadridge Financial Solutions Hingham, MA

Temporary position: Assisted shareholders with revision of their proxy materials also reviewed a vote for the upcoming meeting and outstanding job performance through two-time “Star Team Player” awards in 2006 and 2007. Reviewed and responded to large volumes of requests to disclose client information in accordance with various markets' regulations, also communicated daily with Banks proxy vendor, global sub-custodians, and various internal/external contacts to resolve client inquiries.

Education September 2010 General Education Courses Currently attending Northeastern University

September 2009 Received CPR and AED Certification

July 2008 General Equivalency Diploma Dimock Adult Basic Education Program

September 2003 – June 2005 High School Randolph Community Middle School, Successful completion of all course requirements

References

Dan Souza 781-***-****

Phinel Petite-Frere 973-***-****

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