Garden Grove, Ca ***** Cell: 714-***-****
**********@*****.***
My T. Nguyen
Objective: To obtain a position with a company that offers stability and chances for advancement.
Experience: 2007-2009 T .D Service Financial Santa Ana, Ca.
SPECIAL SERVICE TECH I
Monitoring daily functions of foreclosure department.
Ensuring compliance with standard and company procedures.
Coordinating timely and accurate completion of senior lien tracking and closed out dates.
Attend to details and understanding verbal and written details, responsible for preparation and tracking of documents for recording, filing and other clerical duties.
. 2006-2007 Howard Parker, LLp Santa Ana, Ca
OFFICE ADMINISTRATIVE ASSISTANT
Assisting with paralegals and partners with pleadings and correspondence.
Inputting high volume of information to Excel or client’s specific databases.
Submitting documentation via e-fax transmittal.
Oversees general office duties performed accurately and timely including data entry, information retrieval, compose letters, copying, filing, mailing and follow through writing and oral instruction.
2000-2006 Tiodize, Inc. Huntington Beach, Ca
SHIPPING OFFICE CLERK
Quality assurance to meet standard procedures in a fast paced environment.
Supporting production and all managers, supervising work tasks and address co-workers concerns regarding day to day issues.
All general office duties.
1997-2000 United Parcel Service Garden Grove, Ca
MAIL OFFICE SUPERVISOR
Coordinate and process outgoing regular and express mail using appropriate mailing equipments.
Assisting with coordination of training including compiling materials and sending client’s communications.
Handling relations with new and old clients.
Knowledge of all clerical duties including using UPS and FEDX online, retrieving all outgoing parcels.
Profile:
• Excellent Customer Service/Satisfaction skills.
• Can demonstrate telephone etiquette and standards with customers.
• Proven ability to complete numerous tasks simultaneously in order to meet customer requirements.
• Ability to work independently.
• Able to lift and move up to 30 pounds.
• Able to read, write and follow basic English instructions.
• Basic math skills (to add and subtract, basic multiplication)
• Read simple job ticket and understands steps required in workflow.
• Use basic functions of mail and fax equipment such as completing
simple print jobs, faxing, fax to internet, scan to internet, scan to email.
References: Available upon request.