Management Software Engineer
Resume:
SRISSA DHARAMPAL
**** ***** **** *****, ***. ***, CHICAGO, IL -60616
******.*********@*****.***
OBJECTIVE:
To acquire a position in an organization and utilize my knowledge and experience to help the organization realize its long term and short term goals.
SUMMARY:
• 1 year 7 months experience as “Software Engineer” at Accenture Services Pvt. Ltd. Worked on enhancing, maintaining and supporting applications for clinical trail system in a drug development cycle.
• 10 Months experience as a Business Analyst. Part of the Service transition and Introduction team (i.e. Support Planning and Delivery).
• Working as a “Teaching Assistant” at “Illinois Institute of Technology, School of Applied Technology”.
• Expert in creating documents related to project work (Design specification, Requirement Specification etc.).
• Strong SQL querying skills.
• Comprehensive knowledge of designing and analyzing data warehouse.
• In-depth knowledge of data modeling and data warehouse methodologies.
• Skilled in analyzing user requirements.
• Expertise in Incident management, Problem management and Change management.
• Familiar with database design applications and data processing flowcharting techniques
• Sound knowledge of project management and development life cycle.
• Extensive knowledge of business objects tools and its applications.
• Proficient in using MS Windows, UNIX and ETL tools.
• Solid understanding of Software Development Life cycle (SDLC)
• Substantial knowledge of Life Sciences Domain, especially drug development process and its life cycle.
• Excellent communication, interpersonal, creative, analytical, negotiation, troubleshooting and presentation skills, effective in conducting meetings and brainstorm sessions.
• Ability to perform as part of a team and exceptional talent for quickly learning new systems and company protocols.
EXPERIENCES:
School of Applied Technology Teaching Assistant
Illinois Institute of Technology, Chicago, IL Jan 2012 – till date
Accomplishment includes:
• Assisting Professor Robert Hendry (Professor - Informatics and Technology Management Systems)
With subjects related to Database management i.e. Database Concepts, Advanced Database Management, Data Warehousing, and Data Analytics.
• Stimulating student’s interests and encouraging their initiative.
• Access, manage and analyze Databases using TOAD software.
• Reinforcing lecture material before it is being presented to students.
• Evaluating student’s performance.
Accenture Services Pvt. Ltd. Jr. Business Analyst
Bangalore, India Sep 2010 – June 2011
Accomplishment includes:
• Part of the Service transition management team (Support Planning and Delivery), actively involved in preparing and implementation of support model, sustain period and communication and escalation plans.
• Gathered requirements from the client and drafted the Requirement specification document using Visio and other tools.
• Worked on a projects like support model, sustain plan, communication and escalation plan.
Accenture Services Pvt. Ltd. Software Engineer
Bangalore, India November 2009 – June 2011
Accomplishment includes:
• Was a part of Accenture India Delivery Centre (Technology). Serving Merck & Co. Accenture’s
Pharmaceutical client from United States of America.
• Part of the Maintenance and Operations (M&O) team, for Clinical Trail Applications (data management systems).
• Enhanced and supported Applications for clinical trail system in a drug development cycle, using SQL and PL/SQL, Visual Basics, Java and UNIX.
• Supported and maintained applications in a production environment (Production Support).
• Expertise in Incident management, Problem management and Change management.
• Hands on experience using BMC Remedy IT Service Management Suite and PeopleSoft ticketing system.
• Documented requirements, processes and functional specification using Visio and other tools.
• Developed training and support documents.
• High sense of ownership of the problems and requests assigned with a focus on managing and resolving issues in alignment with service level agreement (SLA).
• Established and maintained communication with technology users to keep them updated with status of their requests and initiates and performs changes on production systems, proactively escalating any issues that cannot be resolved within the established timeframes.
• Substantial knowledge of Life Sciences Domain, especially drug development process and its life cycle.
• Maintained Accenture’s Life sciences internal portal (Newsletter, Delivery unit updates etc.).
• Active Member (Core/Central team) of the Accenture CSR (Corporate Social responsibility) team.
Organized multiple events i.e. reforestation events, events at old age homes, sports day at school for mentally challenged, knowledge sessions for the below poverty children and blood donation camp.
• Member of the Accenture Life Sciences Catalyst Team.
• Conducted various events like road shows etc on Life Sciences domain.
• Part of the editorial team of Industry Watcher (A Life Sciences news letter).
EDUCATION:
Masters in Information Technology and Management (MITM)
Specialization in MIS
Illinois Institute of Technology, Chicago, IL, USA
GPA: 4.0 / 4.0
Relevant Courses: Advanced Database Management, Data Analytics, Data Warehousing, Intermediate Software Development, IT Entrepreneurship, Web Development and Internet Technologies.
Bachelor of Engineering (BE) – Electronics & Communication
Bangalore Institute of Technology, Bangalore, India
Aggregate: 68% (First Class)
Relevant Courses: Digital Signal Processing, Computer Networks, Control Systems,
C Programming Concepts, C++, Microcontrollers, Signals & Systems
SKILLS:
Programming Languages: C, SQL, Pl/SQL, Java, Visual Basic
Web Technologies: HTML, XHTML, XML, CSS, JavaScript, JQuery
Databases: MySQL, Oracle 9i/10g/11g, MS Access, SQL Server 2008
Operating Systems: Linux, Mac, Windows 98/2000/XP/Vista
Other: MS Project, MS Visio, MS Office, Microsoft Visual Studio, Eclipse IDE, TOAD, Adobe Photoshop, Crystal Reports, SQL Developer, SQL Navigator
ACADEMIC PROJECTS:
• ROBOTICS (LIBARARY SCANNER) :-
Functionality:-The robot picks up an object of a specific color and places it into the corresponding slot of the same color (i.e. green, blue, red in this case).
• REMOTE SENSING USING E3 IDR MODEM(at CDOT) :-
Functionality & Design:-E3 IDR Modem provides a 34Mbps satellite link b/w two earth stations. The remote interface for modem is designed to configure, monitor and manage the modem remotely through a serial interface.
PAPER AND SEMINARS:
• Presented paper on “Imbibing Quality at Work” at Accenture, India.
• Presented a seminar on “Pave the Way to Future Smart Living Space - Cross layer Enhanced AAA for 4G Core Network” at BIT, India.
ACTIVITIES AND AWARDS:
• Student Union Board Chair (‘BOG Performer & Recreational Events Chair') at Illinois Institute of Technology for the 2012-2013 academic year.
• PRESIDENT Illinois Institute of Technology Cricket Club.
• People Developer Recognition/Award -2010 at Accenture.
• Active Member (Core/Central team) of the Accenture CSR (Corporate Social responsibility) team. Organized multiple events i.e. reforestation events, events at old age homes, sports day at school for mentally challenged, knowledge sessions for the below poverty children and blood donation camp.
• Member of the Accenture Life Sciences Catalyst Team.
• Conducted various events and trainings related to Life Sciences domain.
• Part of the editorial team of Industry Watcher (A Life Sciences news letter).
• Have been selected for the BASKETBALL TEAM to REPRESENT INDIA in the U-19 category.
• Have represented DELHI STATE at the NATIONAL LEVEL (Basketball) and received SCHOLARSHIPS FOR EXCELLING SPORTSPERSONS, BY THE DELHI GOVT (INDIA) FOR 3 consecutive years
• HAVE BEEN ARDENTLY involved with the ENVIRONMENT CLUB WITH THE FOLLOWING WORTH MENTIONING:
Have been a contender for IAYP (International Award for Young People) award.
Have been instrumental in our schools WATER HARVESTING and PAPER RECYCLING PROJECTS.
WAS PART OF THE 22 MEMBER SQUAD THAT SPREAD AWARENESS ABOUT THE IMPLICATIONS OF COMMERCIALISATION IN HILLY AREAS via skits and posters on a trekking expedition to the lower Himalayan region.
Was also part of the ongoing efforts by PROJECT TIGER in SARISKA AND RANTHAMBORE RANGE.
Have been an active member of our schools SOCIAL AWARENESS CAMPAIGN like
• WASTE DISPOSAL
• SAY NO TO PLASTIC BAGS
• HAVE BEEN CHIEF FESTIVAL ORGANISER OF MANTHAN ’08, our annual inter college technical fest (with an attendance of 10,ooo people approx)
• Have been appreciated for my LEADERSHIP ABLITIES by my teachers with certificates, and responsibilities like PREFECT.
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