Manager Training
Resume:
Robert Stewart
Greensburg, Pa. 15601
Education: B.S. Hotel, Restaurant and Institutional Management
The Pennsylvania State University
Graduated May 1991
Work Experience:
General Manager – 10/06-7/10 - Applebee’s Neighborhood Grill and Bar
- Responsible for rolling out Green Awareness Program for the Pgh market
- Operated a $2.5 million restaurant with growth in sales and volume
- Supervised 3-7 managers and key hourly employees and 65+ associates
- Servsafe Certified
- Conducted seed meetings to rollout new product to the management teams in Pgh market
- Created and instituted theme nights to increase traffic during late night time period
- Developed yearly budget for the restaurant
- Responsible for cash handling and credit reconciliation at end of the week
- Hired, oriented, and organized training for all new staff members
- Conducted progressive discipline when needed
- Handled and monitored all guest complaints to company standards
- Recieved an Emerald Green inspection score of 900 or better
- Responsible for hiring and organizing the training for 160 new employees for a new store opening
Assistant Manager - 06/00-10/06 – Applebee’s Neighborhood Grill and Bar
- Ran a kitchen in a training store that trained new managers
- Conducted seed meetings to rollout new products to management teams in Pgh Market
- Responsible for ordering food, smallwares, and uniforms
- Responsible for maintenance of all equipment in the restaurant
- Conducted interviews and responsible for training and cross-training of associates
- Developed schedules to maximize productivity
Senior Kitchen Manager – 06/98-06/00 – Joe’s Crabshack (Landry’s Seafood Rest, Inc.)
- Conducted hiring and ordering for new store opening
- Created labor proformas for scheduling
- Ran the kitchen in a restaurant that became the training store for the DC market
Manager – 08/95-06/98 – Applebee’s Neighborhood Grill and Bar – Washington DC
- Supervise 2-4 managers and key hourly employees and 40+ employees
- Complete a monthly P&L and perform reconciliations
Manager – 09/91-08/95 – Chesapeake Bay Seafood House - Washington DC
- Conducted weekly inventories and complete orders
- Produced schedules for 50-60 employees to minimize overtime
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