David K. Allen
** ****** **** ***** *******, MA *1864 H: 978-***-**** C: 978-***-**** **********@***.***
Logistics Coordinator | Inventory Control Manager
Demonstrated expertise in supply chain processes encompassing order fulfillment, materials movement, inventory control, and personnel management. Consistently recognized for “going the extra mile” to identify risks, reduce waste, and improve processes, and cut costs. Skillfully operate power pallet jacks, forklifts, hand lifts, and handheld scanning devices. Technically proficient in Microsoft Dynamics GP, Intuit Quick Base, UPS Worldship, and FedEx ShipManager. Familiar with Microsoft Word and Microsoft Excel.
Core Competencies
Order Fulfillment
Staff Development
Asset Management
Detail Oriented Shipping & Receiving
Process Improvement
Waste Reduction
Customer Service Inventory Control/Audits
Cost Control
Data Analysis
Written and Verbal Communication
Professional Experience
REVEAL IMAGING TECHNOLOGIES, INC. – Bedford, MA – 2009 to 2011
(Producer of industry leading threat detection products and services, a subsidiary of SAIC the global leader in scientific, engineering, systems integration, and technical services/solutions with nearly $11 billion in annual revenue.)
Traffic and Material Coordinator
Hired to manage the coordination and flow of product inventory, including material shipping and receiving, transport logistics to on- and off-site locations, shipping and compliance documentation, and oversight of damage and loss claims. Evaluate transportation methods, rates and routes; monitor carrier rates and charges to ensure the most efficient and cost effective movement of goods and materials.
Selected Achievements:
Received performance-based recognition for slashing product storage costs by $36,000 annually; expanded storage location dimensions, and implemented efficient interdepartmental product transport/storage process.
NEW ENGLAND COMICS, INC. – Norwood, MA – 1991 to 2009
(Comic and toy retail chain with eight locations in Boston, MA and surrounding suburbs.)
Mail Order Manager, 1994 to 2009
Ascended within company from Store Manager and General Manager to oversee all order fulfillment operations for company’s Mail Order and Online divisions generating $240,000 in annual sales revenue. Recruited, trained, and managed staff of five.
Selected Achievements:
Assigned key holder status for all retail locations based on “legendary customer service” attitude and lasting contributions to process improvement and business expansion.
General Manager, 1991 to 1994
Selected Achievements:
Promoted to direct day-to-day operations of two retail locations. Managed the performance of two store managers and six team members.
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STRAWBERRIES RECORDS & TAPES – Milford, MA – 1984 to 1991
(Former retail music chain with 150 locations throughout 11 states on the Eastern Seaboard.)
Supervisor, Random Audit / Inventory Control, 1989 to 1991
Identified costly inventory variances, which led to creation of tailored position. Granted latitude to develop ground up Spot Audit and Inventory Control programs. Built teams and developed staff to support new programs.
Selected Achievements:
Designed and executed audit process that facilitated an accurate physical count of assets, Identified areas of risk that significantly reduced losses for 150 retail stores in 11 East Coast states.
District Manager, 1988 to 1989
Tapped to lead six high-volume retail locations comprised of six store managers and 18 staff members. Advanced all corporate objectives, improved customer experience, strengthened company brand, and increased profitability.
Selected Achievements:
Created and introduced district’s store culture, building an environment that ensured positive outcomes. Articulated strategy and direction across all retail locations to maximize sales, customer experience, and profitability.
Inventory Crew Chief, 1986 to 1988
Exhibited technical expertise in inventory processes and procedures, which resulted in the creation of inventory crew chief position.
Selected Achievements:
Documented new process control procedures and wrote two training manuals distributed across the company, including Inventory Control Process and Telxon Equipment Use.
Manager, 1984 to 1986
Promoted from Assistant Manager to direct all aspects of hiring, scheduling, training, marketing, loss prevention, policy execution, and team leadership for single retail location.
Selected Achievements:
Met and/or exceeded divisional and store sales and profitability goals while demonstrating ability to effectively direct, train, and mentor retail personnel.
Education
UNIVERSITY OF MASSACHUSETTS - AMHERST, MA
COURSEWORK IN LIBERAL ARTS