Nicole E. Dorris
480-***-**** ▪ Email: *******@**.***
SALES PROFESSIONAL
Energized by Challenges, Meeting People, Building Positive Relationships,Expanding Business Opportunities, and Driving Organizations to Greater Profitability.
Highly motivated Sales Professional offering seven years of solid contributions and blended background in top sales leadership and outstanding customer service experience. Greatest strength is people skills and a solid reputation for maintaining top-notch sales profits with uncompromising regard for customer service. Bachelor of Interdisciplinary Studies Degree in Business and Communications, 2009.
Professional Experience
AMERICAN EXPRESS, Phoenix, AZ - Northern California
Lead Intern, Corporate Sales Division, Western Region, August 2009 to January 2010
Reported to District Manager of Northern California
▪ Played pivotal role as Intern Lead for a 4-member team. Generated leads for sales team and tracked the progress of interns engaged in cold calling.
▪ Cold called to set up appointments with CFO’s and CEO’s of major corporations with revenue ranging from $10 million to $250 million.
▪ Created PowerPoint presentations regarding U.S. commercial card sales results for end of the year review for Business Development Managers.
▪ Streamlined master vendor list in Excel program making it easier to identify companies using or not using American Express credit cards.
STASH COLLECTIONS, Scottsdale / Chandler, AZ
Sales Lead, August 2008 to Present
▪ Ranked #1 Top Salesperson in dollar/sales volume per hour and units per transaction; met and exceeded shift goals.
▪ Sold $13,000 in merchandise to one client in one weekend, 2009.
▪ Played key role in training new hires, store merchandising, interacting with clients, developing rapport and followed up through phone calls, post cards, and email.
ELECTRIC LADYLAND, Chandler, AZ
Sales Representative / Sales Lead, February 2007 to July 2008
▪ Recognized for achieving highest sales volume per hour and unit price per sales transaction.
▪ Successfully sold very high-end merchandise to a variety of clients.
▪ Opened and closed store, handled returned merchandise and resolved customer complaints.
Education
Bachelor of Interdisciplinary Studies Degree, Business & Communications, Arizona State University, 2009
Graduated Cum Laude with 3.4 GPA; Greek Dean’s List, 2007-2009; Dean’s List 2007-2009
Alpha Chi Omega Academic Excellence, 2006-2009
Alpha Chi Omega Sorority; Executive Member; Vice President of Intellectual Development
Represented entire chapter for academics; Fall 2007 to Spring 2008
Community Service
SOJOURNER CENTER, Gilbert, AZ
Volunteer, January 2008 to Present
▪ Help provide victims of abuse with assistance to build new lives; work with other Chapter members to provide support for victims of abuse.
Computer Proficiencies
Mac OSX (Keynotes, Pages, Numbers), Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)