Customer Service Management
Resume:
Maurice J. Dilworth
Baton Rouge, LA 70802
*********@*****.***
Objective To obtain a position as a permanent employee, while using skills beneficial to organization, communication, and providing an essential service to the company.
Education August 2007-2008 Baton Rouge Community College Baton Rouge, LA
. Business Management
August 2004 - present Southeastern Louisiana University Hammond, LA
Bachelors of Arts: Business Management
Concentration: Entrepreneurship and Small Business Management
Experience February 2012 – April 2012 Westport Linen Services Baton Rouge, LA
. Linen Sorting, sorting hospital linen.
April 2009-October 2009 Wal-Mart Super Center Baton Rouge, LA
. Stock frozen foods and assist customers around the store.
November 2007-present United Postal Service Port Allen, LA
Package Handler
Provide seasonal assistance to delivery drivers making daily deliveries throughout greater Baton Rouge area.
Loading packages weighing between 25-70 lbs onto delivery trucks.
Maintain monthly productivity statistics through time management and organization.
April 2007 – August 2007 Academy Sports and Outdoors Baton Rouge, LA
Team Sports Sales Associate
Assist customers in locating high quality sporting equipment to fit their needs.
Train and assist in retaining high performing associates.
Maintained monthly sales statistics and accuracy goals set by management.
Established a high level of customer service through time management and organization.
April 2005 – September 2005 Sam’s Wholesale Club Baton Rouge, LA
Cart Crew Member
Gather and load shopping carts.
Assist customers with loading and unloading of all packages.
Provide any additional support needed by other store associates.
Skills I am a TWIC card holder.
Extensive knowledge and use of Microsoft office and spreadsheet software. Ability to lift and move objects of excess weight.
Cell 225-***-****
References Available Upon Request.
Contact this candidate