Operations Supervisor/Manager
Resume:
Bobby Phelan
Cordova, TN 38018
********@***.***
Professional Supply Operations Supervisor with 15 years of distribution management experience, lean implementation, lean warehouse operation, process improvements, quality, productivity, cost reduction, employee scheduling, health and safety and shipping, receiving international inbound and outbound experience with excellent leadership experience in a high volume global environment.
Summary of Qualifications
• 15 years of successful experience working in 4 large Distribution operations in all areas of inbound and outbound operations.
• Multi tasked in managing large workgroups up to 76 union personnel to produce and exceed company standards in quality and productivity.
• Proven record in successfully implementing cost reductions initiatives to reduce waste, damage and overtime.
• Exceptional problem solver, driven to succeed with strong interpersonal and negotiation skills.
• 15 years of negotiation experience in a fast paced global environment.
• A proven leader who leads by example and sets the standards for others.
• Excellent communication and presentation skills.
• Superb mentor, inspirational leader that inspires employees to exceed performance and productivity levels while simultaneously maintaining high morale across the board.
• Boundless energy, capable of adopting a number of roles simultaneously, swift and agile.
• Embraces change readily.
Career Achievements
Lean/ Continuous Improvement Process
• Implemented process changes in shipping operations to improve and exceed company standards in outbound pick to load measurements to surpass all distribution centers.
• Implemented process changes to improve employee picking/ productivity and quality measurements to exceed company standards.
• Successful in introducing and training employees on new warehouse system (DVIEW) which enable warehouse operations to be more efficient, faster and reduce waste.
Bottom line
• In 2006, surpassed all the company’s performance measurements, in Safety, Quality, Delivery, Cost and Morale winning the top National Distribution Center award.
Budgeting/Cost Management
• Successful in eliminating the 2nd shift to reduce overtime and overhead and manpower.
• Reduced manpower and cost by cross training employees thereby improving quality and productivity.
• Scheduled manpower, placing employees in various job areas and departments based upon skills and abilities.
Teambuilding/Leadership
• Provide superior leadership, direction and guidance for a team of 76 diverse employees, and mentored several junior supervisors in all warehouse operations.
• Successful in inspiring and leading employees in continuous improvement workshops to improve picking and stock keeping processes.
• Lead by example and support employee ownership across functional disciplines for change management processes that improve relations between all staffing levels.
Inventory/Cost control
• Successfully reduced cost by eliminating the 2nd shift saving the company thousands in energy cost alone as well as payroll.
• Reduced inventory by 10% by requesting scrap sales of slow moving material, saving the company in storage and inventory cost and manpower to maintain the inventory.
Professional Experience
Shipping & Receiving Supervisor (Contract) April 2010 - Present
General Motors Memphis, TN 38118
Shipping & Receiving Supervisor November 2007- April 2009
Chrysler, LLC Milwaukee, WI 53207
2nd Shift Lead Supervisor November 2006-November 2007
Daimler Chrysler Milwaukee, WI 53207
Picking Supervisor September 2004- November 2006
Daimler Chrysler Milwaukee, WI 53207
Inbound Supervisor November 2003- September 2004
Daimler Chrysler Cleveland, OH 44241
Picking Supervisor May 1999- November 2003
Daimler Chrysler Los Angeles, CA 91761
Military Experience
• Company commander of 200-unit company, which provided logistical support to the 4th Infantry Division.
• Responsible for the health safety training and physical fitness of a 200-person unit. Maintained an operating budget of $ 2.4 million
• Provided subsistence support to the 1st Calvary Division, Division Support Command (DISCOM) and 2nd Armored Division.
• Division Logistics Officer
• Responsible for contracting and purchasing logistical support through government contracts in excess of $ 100,000.
• Contracted Logistical supplies, i.e. subsistence, petroleum, morale and welfare equipment.
Education
Bachelor of Arts, 1996
3.0 GPA Regis University
Denver, Co
MBA Global Management, Pending
3.0 GPA University of Phoenix
(Online)
Specialized Training/ Professional Development
• Quartermaster Basic and Advanced Logistics School
• ISO Certification
• Lean Warehouse/ Implementation trained
• Hazwooper Trained
Software/ Technical Programs
• Microsoft Office; Word, Excel, Powerpoint, Windows XP, Access
• DVIEW
• Catalyst
• TRACCS
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