Customer Service Manager
Resume:
Maribea Isles
**** ************ *****, **** ****, SC 29732 ●864-***-****●db8pmz@r.postjobfree.com
EDUCATION:
Bachelor of Arts in Mass Communication concentrated in journalism May 2011
Winthrop University, Rock Hill, SC 2.9
RELATED EXPERIENCE:
Excellent proficiency in Microsoft Word (70/80 WPM)
Proficient in Excel and PowerPoint
CLASSROOM EXPERIENCE:
Interview skills through mass communications classes
WORK EXPERIENCE:
Bookseller
Barnes and Noble Booksellers, Greenville, SC December 06-present
•Customer service in assisting customers by looking up books and locating on the shelves
•Communicates with managers and associates about incoming books
•Works as a cashier
Office Assistant
Margaret Nance Resident Hall, Winthrop University August 2009-May 2010
•Contributed to the growth and development of Margaret Nance residence hall
•Distributed important information to the residents
Peer Mentor
Peer Mentor Program, Winthrop University March 2009-December 2009
•Mentored the incoming freshman class on the transition to college
•Worked with faculty member to integrate valuable information
•Organized and participated in a service learning project
Staff Coordinator
Peer Mentor Leadership Staff December 2009-May 2010
•Worked with staff to hire and train 60 peer mentors
•Developed lesson plans and service learning projects for freshman students
•Held weekly meetings to decide upcoming events and plans
VOLUNTEER EXPERIENCE:
Humane Society Summers 2006-2009
Meals on Wheels Summers 2006-2009
“Can”Struction October 2009
Crop Walk October 2010
HONORS AND ACTIVITIES:
Life Scholarship Recipient
Creative Habitat Steering Committee
The Johnsonian staff writer
REFERENCES:
Allison Bennett
Store Manager
Barnes and Noble
Greenville, S.C.
Katie Sardelli
Margaret Nance Resident Learning Coordinator
Winthrop University
Kema Gadson
Program Director for New Student and Parent Programs
Winthrop Unversity
Jennifer Gray
Associate (personal reference)
Barnes and Noble
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