Customer Service High School

Kelley Woods

**** ****** **.

La Marque, TX *****

Cell 713-***-****

Objective

Seeking a clerical position in a professional environment that will utilize my customer service skills and further my experience .

Education

Aug. 2009-May 2010 Bachelor of Science in Computer Science Houston, TX

Texas Southern University

Courses taken include:

Computer Programming in Java

Introduction to Programming in C++

Discrete Mathematics

Aug. 2002-Dec. 2005 High School Diploma

La Marque, TX

La Marque High School

Summary of Qualifications

Professional in appearance and manner

Outstanding oral and written communication

Strong interpersonal and communication skills

Committed to excellent service

Accurate at detailed work

Skills

Proficient in MS Office

Internet Explorer

Preparing documents, letters, and memos

Work History

2011-2012 Affiliated Computer Systems (ACS) Houston, TX

Customer Care Associate (Call Center)

Salary $9.50/hr.

Assist customers with their issue on their Sprint device and account

Send emails and update customer's account

Take calls at a rapid pace on a multiple line phone

2009-2009 Meador Staffing Services Pearland, TX

Mail Clerk

Salary: $10.00/hr.

Distributing mail throughout INEOS refinery

Send emails and update mailing lists

Send mail to US Post Office, UPS, FedEx, DHL, make copies, file records, and run errands

2008-2009 Senture Security Solutions

Trusted Agent

Salary: $12.00/hr.

Operate computer to enroll transportation workers for their TWIC card

Greet persons entering the office and determine whether they know what they are applying for

Contact this candidate