Medical Assistant

Jordan Joy Mercade

**** ****** ****** | Woodland Hills, CA 91303 | 727-***-**** | ********@*****.***

SUMMARY OF QUALIFICATIONS

Sharp, innovative, quick learner with the proven ability to adapt quickly to a challenge. Excellent customer service, organization and multi-task skills. Self motivated and confident. Committed to professional excellence and results oriented. Strong organizational skills; attention to detail. Communicate well with business professionals, easily establishing rapport and gaining client confidence. Personable and persuasive in communicating creatively with customers from all cultures and economic levels.

PROFESSIONAL EXPERIENCE

January 2010 – January 2012

Baycare Alliant Hospital, Dunedin, FL

Patient Care Technician

• Accountable for offering daily health care; assist and concentrate to physically impaired, elderly, and psychologically challenged persons

• Responsible for accurate documentation of information related to the patient treatment

• Assist licensed nurses with pre and post dialysis patient assessments and their documentation

• Monitor and document dialysis treatment parameters on dialysis flow sheets

• Provide quality care in accordance with objectives, policies, and procedures of the hospital

• Build and maintain good interaction with patients and their family members

January 2009 – September 2009

Advanced C4 Solutions, Tampa, FL

Administrative Assistant

• Proficiently provided administrative support as well as resolving and referring a range of administrative problems and inquiries

• Prepared, transcribed, composed, typed, edited, and distributed agendas and minutes of meetings

• Scheduled and coordinated meetings, interviews, appointments, and events

• Established, maintained, and updated files, databases, records, and other documents

• Performed routine analyses and calculations in the processing of data for recurring internal reports

• Prepared, composed and ensured timely responses to a variety of routine written inquiries

January 2006 – May 2008

Hillsborough County Courthouse, Tampa, FL

Stenographer Assistant to Kerry Brennan

• Expertly acted as a liaison between lead stenographer, her direct reports and their managers

• Proofed and edited court reports; screened calls and communicated directives to lead stenographer

• Handled highly confidential material with the utmost discretion

• Organized weekly reports/calendars/internal documents/daily correspondence

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EDUCATION

• Pasco Hernando Community College, New Port Richey, FL

- Certified Nursing Assistant, September 2010

• Marchman High School, New Port Richey, FL

- High School Diploma, June 2004

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SKILLS

• Computer proficient with both Mac and PC

- Advanced knowledge of all essential Microsoft Office 2003/2007/2010 software applications

- Proficient with Adobe Acrobat and Reader

- Skilled with Blackberry and Apple mobile platforms and integration

References Available Upon Request

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