Project Manager Management

Objective

An IT Systems Engineering position working closely with staff to lead design, development, and implement innovative solutions based on emerging technologies. Prefer to interact with both technical and non-technical management, staff and clients in a company with demonstrated long-term commitments to new technologies..

Profile

Motivated, professional with wide ranging experience and a successful 14-year track record of successful high value projects, application development, change management administration, systems administration, research and implementations. Including 7 years of full lifecycle technical Project Management. High business knowledge backed by years of experience and a Masters of Business Administration. Talent for quickly researching and mastering new technologies and trends – recently completed EXIN’s ITIL v3 Foundations Certification.

Highly Technical – experience with many lines of technology. In-depth hands on experience with server operating systems such as UNIX, Debian Linux, Ubuntu, RedHat, Windows 2000 – 2008. Have years experience with specific systems such as Websphere, JBoss, Tomcat, Apache, Weblogic, MySQL, and Oracle (through 11i). Fluent in programming languages such as JEE, C#, C++, PHP, and JavaScript.

Flexible and versatile – able to maintain a strong composure under pressure. Poised and competent with demonstrated ability to easily translate highly technical problems into layman’s terms, break down complex issues, and solve difficult problems. Specialize in high impact issues needing in-depth research and creative thinking to solve. Thrive in deadline-driven environments and have the ability to communicate with everyone from customers to CEOs.

Skills Summary (expert and advanced knowlege)

Debian Linux

MySQL

Oracle 9i – 11i

UNIX

Apache

Solaris

SQL RedHat Enterprise

Weblogic Suite

SQL Server 2005

.NET Platform (C#, VB.NET)

ANT

PHP XML

Ubuntu

Crystal Reports

ITIL Change Management

Tomcat

Java Enterprise Edition

SQUID

Professional Experience

TECHNOLOGY: SYSTEMS/PROGRAMMING/NETWORKING

Research, purchase, install and implement large-scale infrastructure environments including Servers, Databases, Network setup, and front-end applications.

Designed iContact’s load balancing architecture using F5 technology, NginX and SQUID.

Develop large scale enterprise applications from concept to delivery.

Agent portal saved North Carolina Mutual an estimated $900,000 per year in mailings and administrative costs.

Explornet’s Donorsphere - $2.2 million project for transferring used computer equipment to schools in need. Conceived original concept of online donations for used computer equipment from citizens to schools. Site was responsible for 7,500 used computer donations to Wake County Public Schools

Aegis Mortgage’s Loan Line created over $113 million in new loans in the first 6 months of existence.

Hands on experience developing applications in twelve programming languages.

Previously certified as MCSE + I.

Professional Experience, continued

MANAGEMENT: ITIL IMPLEMENTATION/LEADERSHIP/PROBLEM SOLVING

Current ITIL v3 Foundations Certified through EXIN.

Managed teams varying in size, from 3 to 15 including:

iContact: 11 (Database Administrators, Systems Administrators, Network Engineers, and Help Desk)

Motricity: Up to 8 (Database Administrators, Application Engineers)

R.H. Donnelley: 10 (2 Local, 4 Kansas City, MO, 4 Chicago, IL)

Proven ability to design functioning ITIL based processes and procedures.

Introduced LoadRunner to iContact QA Processes in efforts to isolate system problem with limit of concurrent users.

Design and Implimenation of multiple Change Management processes.

Presented the Motricity CEO Awards for initiative to design and implement ITIL based processes in Change Management, Release Management, and Continual Service Improvement.

Employment History

ESJ ENTERPRISES – Baton Rouge, LA Systems and Infrastructure Engineer, 2009 to Present

ICONTACT – Durham, NC Manager, Infrastructure, 2008 to 2009

MOTRICITY – Durham, NC Senior Production Application Engineer III, 2005 to 2008

NORTH CAROLINA MUTUAL LIFE – Durham, NC Web Architect Contractor, 2007

R.H. DONELLEY – Durham, NC Web Programmer/Project Manager, 2003 to 2005

AEGIS MORTGAGE – Baton Rouge, LA Webmaster, 2003 to 2004

METAMETRICS INC. – Durham, NC Project Manager, Technology 2002 to 2003

STEAMSERVE – Raleigh, NC Implementation Consultant, 2001 to 2002

EXPLORNET – Raleigh, NC Internet Services Manager, 1999 to 2001

IBM – RTP, NC Java Developer, 1997 to 1999

Education

UNIVERSITY OF MASSACHUSETTS – Amherst, MA

Masters of Business Administration, 2011

FOCUS: Information Technology Management, Operations Management

ALABAMA A&M UNIVERSITY – Normal, AL

Bachelors in Computer Science, 1997

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