SUMMARY OF QUALIFICATIONS
- Eight years of experience.
- Experience with Aloha, Digital Dining and POS systems.
- Great ability to organize and control a section of tables and bar.
- Strong knowledge of alcoholic beverage mixing and serving.
- Excellent in carrying items, use of hands, eyes, arms and voice.
- Exceptional mathematical skills.
- Excellent ability to communicate clearly with customers under various circumstances.
- Excellent interpersonal skills and uncommon ability to relate with and satisfy all kinds of customers.
- Professional appearance, polite and friendly nature, exemplary customer care skills.
- Remarkable flexibility and skills to work in all areas of food and beverage.
- Uncommon enthusiasm, motivation and excellent team relationships.
WORK
EXPERIENCE Bartender July 2009- Present
Marion Street Cheese Market
Oak Park, IL
- Provide outstanding customer service
- Achieved a following of "regular" customers
- Provides customers with extensive knowledge about the seasonal wine/beer list, including food pairings
- Recognized by patrons for providing courteous, efficient service
- Assists servers with wine suggestions and bottle service
Bartender May 2008-June 2009
Someplace Else Nightclub
Evansville, IN
- Provided outstanding customer service
- Achieved a following of "regular" customers
- Trained new bar staff
- Opened and closed bar according to schedule
- Recognized by patrons for providing courteous, efficient service
- Picked up shifts working as bar back and "shooter girl" as needed
Server/Bartender/Trainer/Assistant Manager August 2006-July 2008
Firefly Southern Grill
Evansville, IN
- Provided outstanding customer service
- Achieved a following of "regular" customers
- Recognized by patrons for providing courteous, efficient service
- Trained new waitstaff employees
- Trained new barstaff employees
- Managed restaurant during scheduled shifts
- Opened and closed restaurant according to schedule
Server/Trainer/Capitan October 2005-August 2006
Biaggi's Ristorante Italiano
Evansville, IN
- Provided outstanding customer service
- Trained new waitstaff employees
- Managed waitstaff during scheduled shifts
- Opened and closed restaurant according to schedule
Server/Bartender/Trainer/Management January 2005-October 2005
Garfield's Restaurant & Pub
Evansville, IN
- Provided outstanding customer service
- Trained new waitstaff employees
- Supervised and managed waitstaff during scheduled shifts
- Trained new barstaff
Cocktail Waitress/Hostess June 2001-October 2004
Hala Kahiki
River Grove, IL
- Provided outstanding customer service
- Checked IDs at the door and seated guests in an orderly fashion
- Served tropical drinks and provided customers with knowledge of cocktails
EDUCATION Bachelor of Sciences, University of Southern Indiana May 2009
Evansville, IN
Major: Visual Arts Education K-12
GPA: 3.625/4.0 (Cumulative)
Bachelor of Sciences, Bradley University May 2004
Peoria, IL
Major: Theatre Arts
GPA: 2.5/4.0 (Cumulative)
REFERENCES
John Finn, Owner, Someplace Else Nightclub
Joshua Armstrong, Owner, Firefly Southern Grill
Sarah Cardwell, Sous Chef, Biaggi's Ristorante Italiano