Customer Service Assistant

Marzi Moezodin

**** ******** ***** ***. **, Eden Prairie, MN 55346

Cellular 612-***-****

*******@*******.***

OBJECTIVE Dental hygiene position with a progressive dental practice offering opportunity for advancement and professional development.

SUMMARY A highly successful and verifiable track record in dental hygiene and biological education.

Ability to communicate effectively with customers, management, and staff.

Consistently recognized by management and peers for producing high quality work. Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when needed.

EDUCATION

August 2010 University of Minnesota Minneapolis, Minnesota

B.S., Dental Hygiene

May 2006 University of Minnesota Minneapolis, Minnesota

B.S., Biology

Contributed to the university and surrounding community with activities

through Pre-Dental organization.

August 2004 Normandale Community College Bloomington, Minnesota

A.A., Liberal Arts

ACADEMIC ACHIEVEMENTS

Laboratory Research - 2005 to 2006

Senior Thesis: Osteopontin is a regulator of bone mineralization.

Extensive research in Parathyroid hormone and Osteoblast Mineralization.

Performed cell cultures, the harvesting of cells, RNA extraction, Reverse

transcript, and PCR.

COMPUTER SKILLS

Proficient and knowledgeable in Microsoft Office package, Eagle software, Dentrix Adobe Acrobat programs, Populus and ANOVA.

LANGUAGES Fluent in reading, writing, and speaking both Farsi and English.

EXPERIENCE

2008 Pediatric Dentistry and Orthodontics Eden Prairie, Minnesota

Clinical Assistant

Processing x-ray films, sanitization of devises, and instrument sterilization

Assisting with lab work, administration work such as filing and scheduling

2008 University of Minnesota Minneapolis, Minnesota

Histology Teaching Assistant

Assisted in planning and implementing the daily program under the direction of the lead teacher.

Assisted in planning and preparing the learning environment and preparing needed materials and supplies.

2008 Foundation for Children of Iran Bloomington, Minnesota

Foundation Patient Coordinator

Preliminary documentation for visas, trip preparation, communication, including

language interpretation with the physicians.

Organizing the family trip to the United States, airport clearance, housing accommodations and all administration necessary for pre-op.

Visits to doctors and clinics with the family for all exams and communication to prepare

patients for operation.

2008 Kim Tongue Translation Services

Interpreter

Farsi translator for patients in health provider environment

2007 Von Maur Department Store Eden Prairie, Minnesota

Sales Associate

Personalized assistant and follow-up to existing and walk-in customers.

2006 Kohl's Department Store Eden Prairie, Minnesota

Customer Service Representative

Assisted customers in finding a specific product, greeted and directed customers to their specific areas of interest.

2004 Normandale Community College Bloomington, Minnesota

Receptionist/Administrative Specialist

Answered calls, entered data, faxed, typed, and made outbound follow-up calls.

Helped students with their financial aid needs in both person and by telephone.

Answered phones, greeted customers, and assisted clients with inquiries.

Highly organized and effective time manager, good secretarial skills, phone coverage, filing, data entry, activity scheduling and general office duties.

PROFESSIONAL Minnesota license number: H8783

LICENSURE Virginia license number: 040*******

CPR/AED certification

AWARDS/HONORS

Awarded the Organic Chemistry Scholarship

Awarded the Kopp Presidential Scholarship

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